Scientific Equipment Maintenance Specialist

5 days ago


Manchester, United Kingdom Bluebolt Recruitment Full time

Company Overview


We are a leading recruitment agency, Bluebolt Recruitment, dedicated to connecting top talent with exciting job opportunities in the scientific sector.



About the Role


We are seeking an experienced Scientific Equipment Maintenance Specialist to join our client's team in Cheshire. This is a fantastic opportunity for a skilled professional to work with cutting-edge analytical laboratory equipment and provide exceptional customer service.



Main Responsibilities:



• Perform installations, PMs, repairs, upgrades, compliance testing, and training for customers in the UK and internationally.



• Ensure all service contract work is carried out within the scope of agreement, particularly solving critical issues efficiently and quickly.



• Organise schedules to ensure all work is completed to an excellent standard, enhancing customer satisfaction.



• Report accurate times of all onsite activities in the form of reports and expense claims.



• Provide onsite support for IRMS and EA products globally.



• Maintain a highly professional relationship with all customers, ensuring customer loyalty and repeat business.



• Testing of upgrade and repairs in the factory.



• Operate in a pro-active manner to assist Product Managers and Sales to identify and develop business potential for both elemental analysis and IRMS instruments and upgrades.



• Liaise with customer support to ensure required parts are delivered to customer sites in good time.



Experience and Qualifications Required:



• A degree in a scientific background or relevant experience.



• Experience in servicing scientific equipment.



• Experience of delivering exceptional customer service.



• Good computer literacy skills.



• Strong verbal and written communication skills.



• Experience of dealing with customers in a lab environment.



• Good organisational skills and multiple task handling.



Estimated Salary: £45,000 - £60,000 per annum


This role offers a competitive salary, depending on experience, and benefits package including a bonus scheme, pension plan, and ongoing training and development opportunities.



Location:


The role is based in Cheshire, with frequent travel to customer sites across the UK and internationally.



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