IT Infrastructure Engineer

23 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Senitor Associates Full time £28,000 - £30,000
Job Description:

Senior Support Specialist – Newcastle - £28-30K

We are seeking a highly skilled Senior Support Specialist to join our internal IT department on a permanent basis. The ideal candidate will have a strong background in technical support and be able to provide exceptional technical solutions tailored to individual customer requirements.

The successful candidate will be responsible for delivering onsite technical support, resolving complex issues across various technologies, and maintaining clear communication with both internal teams and external stakeholders. They will also be required to assist in various project work, including server and network installations, configurations, and deployments.

The ideal candidate will have experience with Microsoft services, VoIP systems, Windows Server 2016-2022, SQL Server Administration, Microsoft Office 365, general networking knowledge, and understanding of VoIP, SIP trunks, and digital telephony. In-depth experience with Microsoft Windows 10/11 Operating Systems is also essential.

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