Conduct and Compliance Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Markel Full time
About the Role

We are seeking a highly skilled Conduct and Compliance professional to join our team at Markel. As a key member of our Conduct and Compliance function, you will play a pivotal role in shaping customer outcomes, creating reporting mechanisms, and enhancing customer journeys while ensuring compliance with regulatory standards.

Key Responsibilities
  • Define and monitor adherence to good customer outcomes across all channels.
  • Establish MI reporting to evidence outcomes.
  • Provide 1st line support for conduct and regulatory matters.
  • Support the Head of Underwriting Governance and Oversight in managing product governance.
  • Review business proposals to ensure compliance with standards and regulations.
  • Lead regulatory change implementations and collaborate with Compliance.
  • Prepare reports and materials for committees, including the Conduct Oversight Group.
  • Drive standards across the business and manage required actions.
Requirements
  • Experience in first-line conduct and compliance, ideally in insurance or MGA/broker businesses.
  • Strong understanding of insurance regulatory regimes.
  • Excellent communication, project management, and people management skills.
  • Ability to interface with senior management and drive consensus.
  • A strong track record of ownership and delivery.
What We Offer
  • Competitive salary, annual bonus, and strong benefits package.
  • 25 days of holiday, with the opportunity to buy/sell extra leave.
  • Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance, income protection, and more.
  • Opportunities for career development and skill enhancement.


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