Global Service Solutions Manager

1 week ago


Doncaster, Doncaster, United Kingdom Bekaert Full time

About the Role

Bekaert is a leading provider of advanced steel wire solutions, serving a diverse range of industries worldwide. Our company's rich history spans over a century, and we pride ourselves on innovation, quality, and customer satisfaction.

We are seeking a dynamic and results-driven individual to join our team as a Global Service Solutions Manager, focusing on the installation, maintenance, and ongoing support of ropes utilizing digitized solutions.

Key Responsibilities:

  • Lead the transformation of our business from a product-centric model to a service-oriented one, driving the development and implementation of a comprehensive service strategy.
  • Work closely with cross-functional teams to identify new service opportunities, develop service offerings, and establish scalable delivery models.
  • Collaborate with peers in other regions to ensure alignment and consistency in service delivery and strategy.
  • Develop and execute a strategic sales plan to promote our ropes solutions to key decision-makers in target industries.
  • Build and maintain strong relationships with high-profile clients across Europe and beyond.
  • Identify client needs and objectives, and position Bekaert's offerings as solutions to meet those needs.
  • Stay updated on industry trends, competitor activities, and market dynamics to identify new opportunities for business growth.
  • Prepare and deliver persuasive presentations and proposals to prospective clients.
  • Effectively negotiate contracts and terms to close deals in alignment with company objectives.

Requirements:

  • Bachelor's degree in business administration, sales, marketing, or a related field.
  • Experience leading cross-functional teams, with the ability to collaborate effectively with peers in other regions.
  • Strong ability to access and engage with key decision-makers at the strategic level.
  • Excellent communication and interpersonal skills, with fluency in English. Additional languages are a plus.
  • Willingness to travel frequently across Europe and potentially globally.
  • Experience in the services business is essential; candidates with experience solely in product-based industries will not be considered.
  • Experience in any of the following industries - O&G, mining, port operation - would be a significant advantage.
  • Ability to work independently and as part of a cross-functional team.
  • Strong analytical skills and business acumen.

What We Offer

  • Estimated annual salary: €80,000 - €120,000, depending on experience.
  • Annual performance-related bonus.
  • Annual salary review.
  • Company pension scheme.
  • 26 days annual leave plus bank holidays.

Why Choose Us?

  • We offer a unique opportunity to drive business growth and lead organizational transformation.
  • Our company has a rich history and a strong reputation in the industry.
  • We value innovation, quality, and customer satisfaction.
  • We offer a competitive salary package and excellent benefits.
  • We are committed to diversity and inclusion.


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