Property Operations Manager
3 weeks ago
We are seeking a highly skilled Property Operations Manager to lead the on-site team at a commercial asset in Manchester.
The primary objective of this role is to oversee all aspects of daily property management, ensuring the required standards are consistently met and maintained. Effective communication and exceptional customer service are key to this position, representing the client at the property and embodying high levels of professionalism, work ethic, and attention to detail.
This opportunity requires prior experience working on a similar commercial property for another managing agent.
- Maintain up-to-date client property management and compliance systems in line with processes and policies.
- Complete and upload daily and monthly checklists within agreed timeframes and ensure resulting work is actioned.
- Promote high standards of property presentation and customer service at all times.
- In collaboration with the Facilities Lead, achieve best value for clients and occupiers by auditing contracts and performance, identifying potential improvements.
- Regularly engage with contractors and provide feedback to the line manager.
- Evaluate contractor work quality and maintain site standards; escalate contract management issues to the FM Lead in a timely manner.
- Implement best practices while ensuring safe working practices are complied with at all times.
- Update monthly progress on actions resulting from audits, completed within agreed timelines.
- Foster clear communication (written and verbal) with occupiers, service partners, and visitors to the property.
- Attend occupier meetings and develop excellent professional relationships with occupiers.
- Assist the Surveyor in preparing the annual service charge budget and subsequent reconciliation.
- Demonstrate proficiency in using web-based portals, compliance tools, and general systems provided by the client.
This is a unique opportunity for an individual to advance their career and make a significant impact at an established commercial asset.
Estimated Salary: £45,000 - £60,000 per annum, dependent on experience.
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