Warehouse Operations Manager

2 weeks ago


Banbury, Oxfordshire, United Kingdom British Heart Foundation Full time

We’re looking for a Warehouse Manager to join our retail home store team, where your organisational skills and proactive approach will make a crucial contribution to selling our pre-loved items.

Our Warehouse Managers work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales.

You will react to fast-changing situations quickly and positively by creating a safe & productive working environment.

Each day is different in this varied, fast-paced and hands-on role, due to the volume of collections, deliveries and donations.

What are we looking for?

  • You will be an experienced warehouse or stockroom team leader or supervisor in retail, hospitality or another customer-focused industry.
  • Desirable, but not essential, to have stock management experience.
  • Motivated, proactive and commercially driven to lead a team.
  • Strong organisational and leadership skills.
  • Thrives working in a hands-on, fast-paced environment.
  • Results driven, resilient and able to adapt to the needs of the business.

Our stores are fast-paced and trade 7 days a week, requiring flexibility to work weekends and bank holidays on a rota basis.

This role is full-time, working 35 hours per week on a permanent contract.

What’s important to us?

At the British Heart Foundation (BHF), we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in-store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK.

We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items, and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions.

We are more ambitious and determined than ever because the cures and treatments we need are in sight.

You could be part of getting us there sooner.

Our Equality, Diversity and Inclusion (EDI) Strategy, ‘Igniting Change’, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave).
  • Holistic support leave of up to 10 additional days off each year.
  • Enhanced family policies (maternity, paternity and adoption leave).
  • Wagestream - early access to wages.
  • 25% staff discount.
  • Health cash plan (Dental, Optical, Therapies, etc).
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).
  • Pension with employer contribution of up to 10%.
  • Cycle to work scheme.
  • Discounts on gym memberships.
  • Discounts with a wide range of retailers.


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