Lead Sales Manager
2 weeks ago
About Danier Leather, Inc.
We are a recognized Canadian specialty apparel retailer offering high-quality, fashionable leather, wool, fashion co-ordinates and accessories at exceptional value. Our merchandise is marketed exclusively under the well-known Danier brand name.
Job Summary
We are seeking a highly motivated and experienced Lead Sales Manager to join our dynamic team of leaders. As a key member of our management team, you will be responsible for leading and developing a high-performing sales team, building customer relationships, and creating visually appealing merchandising and window displays.
Key Responsibilities
- Lead and Develop a High-Performing Sales Team
- Recruit, develop, motivate, and lead a team of sales professionals to achieve sales targets and provide exceptional customer service.
- Build Customer Relationships
- Build and maintain strong relationships with customers through engaging customer service, ensuring a positive shopping experience, and promoting the Danier brand.
- Merchandising and Visual Displays
- Create and maintain visually appealing merchandising and window displays that meet brand standards and directives.
- Store Operations
- Oversee daily store staff scheduling, operations, loss prevention, and maintenance of standards to ensure a safe and enjoyable shopping and working environment.
- Reporting and Communication
- Participate in weekly management calls and report on key productivity and performance metrics, competitive activity, market conditions, and other relevant information to share best practices and promote brand consistency.
Requirements
- Fashion Retail Management Experience
- Proven track record of sales and team development success in a fashion retail environment.
- Positive Attitude and Customer-Focused Mindset
- Positive, optimistic, results-oriented attitude with a customer-first mindset.
- Fashionable Professional Presentation
- Fashionable, well-groomed professional presentation.
- Computer Literacy and Proficiency
- Computer literacy and proficiency with email, POS, staff scheduling applications, Excel, Word, and other relevant software.
- Excellent Communication and Interpersonal Skills
- Excellent English communication, interpersonal, and conflict resolution skills.
- Strong Leadership and Management Skills
- Hands-on leadership style with strong people development and management skills.
- Exceptional Time Management and Organization Skills
- Exceptional time management, organization, and follow-through skills.
- Mature Professional Judgment and Conduct
- Demonstrated problem-solving abilities and mature, professional judgment and conduct with a strong work ethic and personal integrity.
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