Data Cabling Infrastructure Specialist
23 hours ago
At Intellect Group, we are seeking a skilled Data Cabling Infrastructure Specialist to join our team in Slough. This role involves working in a fast-paced data centre environment, focusing on structured cabling installation, monitoring systems, and control centre duties.
About the Role:
- Salary: £45,000 per annum
- Job Type: Full-time
- Location: Slough
Key Responsibilities:
- Install, Maintain, and Test Structured Cabling Systems: Manage rack and cable resources, cross-connect installations, and cable connection tests for customer IT equipment.
- Monitor Data Centre Infrastructure Systems: Proactively identify, diagnose, and resolve issues to maintain optimal operational standards.
- Control Centre Duties: Oversee data centre operations from the control centre, manage incident handling, and escalate issues as necessary to ensure smooth service delivery.
- Vendor and Project Management: Supervise and liaise with external vendors for cabling and infrastructure projects, ensuring timely resolution of issues, compliance with standards, and high-quality work.
- Documentation: Maintain accurate records, including inventory and asset management, and regularly update technical drawings and relevant documentation.
- Customer Support: Assist with customer move-ins, escort customers to data halls, and provide exceptional service, addressing inquiries and issues promptly.
- Incident Handling: Participate in incident management, root cause analysis, and preventive maintenance to uphold high service standards.
Requirements:
- Technical Experience: Proven experience in structured cabling installation and maintenance within a data centre or similar high-performance environment.
- Monitoring & Control Systems: Experience with data centre infrastructure monitoring systems, including alarm monitoring and remote support capabilities.
- Resource Management: Strong understanding of cable management, rack space optimisation, and data centre resource allocation.
- Vendor Management: Ability to supervise and coordinate vendor activities, ensuring adherence to quality and safety standards.
- Organisational Skills: Ability to maintain detailed records of inventory, asset lists, and operational procedures.
- Communication: Excellent verbal and written communication skills, with a commitment to superior customer service.
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