### Job Title Community Sight Loss Advisor – North Lancashire area Salary £25,214 (Pro-rata) per annum
Location Predominantly based at our Morecambe offices with some community-based work covering the North Lancashire area
Contract length Permanent

Galloways is the leading local charity supporting people affected by sight loss in Lancashire and Sefton.

**Our Mission**
Across our four sites in Morecambe, Chorley, Penwortham and Southport, we offer in-person and remote services to the sight-loss community, which include Low Vision Assessments, Get Active programs, Life Skills classes and technology support.

**Job Summary**
By providing community-based person-centred information, advice and support services to people affected by sight loss, this role will enable people living with sight loss to achieve connection, choice and confidence, delivering the best outcomes for everyone.

**Key Responsibilities**
Based primarily at our building on Victoria Street in Morecambe, the successful candidate would be responsible for delivering in-person, over the phone and online support to existing and newly diagnosed service-users and their wider support network.

Galloways' pay progression structure for employees working across the charity where salaries are uplifted each financial year in line with length of service. Effective planning and organisation of community presence/ clinic sites and work with the Communications team to publicise these.

To respond to and follow up telephone and email enquiries relating to sight loss for people case allocated to you.

To provide impartial information, advice and guidance to people in the community to enable them to make informed decisions.

To avoid dependency by concentrating on strategies which empower the individual and give them the confidence and skills to progress to successful independent living

In conjunction with other members of the team, support and deliver learning opportunities to enable those affected by sight loss to learn new skills and develop confidence.

**Community Engagement**
· To research the work of other organisations locally and nationally and actively promote the service in the local community and via professional networks
· To identify local stakeholders such as eye clinics, opticians, doctors, and other appropriate community organisations and attend local meetings and events.
· To be proactive in developing clear referral pathways into Galloways by liaising with a range of health and social care partners and community groups to increase the number of service users we can support.
· To provide basic training relating to sight loss to local businesses and community groups to support better client integration in the community.
· To support people with sight loss to develop links with other service providers, community groups/activities and volunteers/befrienders, where appropriate

To maintain accurate records, complete relevant project documentation and database inputting for monitoring and reporting purposes.
· Compilation of risk assessments for each activity undertaken.

**Professional Development**
· Take responsibility for one's own professional development and attend conferences, training, networking and other events as appropriate
· Attend all mandatory training required by Galloways
· To actively participate in the organisation's performance management
Uphold the values of Galloways and always behave in a professional manner to support our vision and mission
· Value equality and diversity and comply with relevant equality legislation
· Ensure that all work is undertaken in accordance with health and safety
Work within all Galloway's policies and procedures
· Willingness to travel within the area and the community we work within
· Ability to work evenings and weekends as required
· Competent in the practical application of Microsoft Office – Outlook, Word
Strong administrative skills including record keeping and report writing
Experience of using databases/ case management systems
Experience of disability and/or working with people directly affected by sight loss and their families.
Experience of forging links and partnerships with local charities and organisations.
Understand the implications and responsibilities of Health & Safety, Safeguarding, and Equality & Diversity in service delivery

**Qualities and Competencies**
Creative thinking and problem-solving ability.
Ability to travel independently
Willingness to undertake training and continuing professional development.

We are looking for a highly motivated and skilled individual to join our team as a Community Sight Loss Advisor. If you have a passion for supporting people affected by sight loss and are committed to delivering high-quality services, we would love to hear from you.

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