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Insurance Underwriter

1 month ago

London, Greater London, United Kingdom Ecclesiastical Insurance Group Full time

About the Role

Ecclesiastical Insurance Group is seeking a skilled Insurance Underwriter to join our Art and Private Client team in London. As a key member of our underwriting team, you will be responsible for delivering exceptional customer service and supporting our "right first time" approach to customer service.

You will have the opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation. Our rapidly expanding and innovative Group presents a fantastic opportunity to grow and develop your skills.

Key Responsibilities

  • Develop, negotiate, and profitably underwrite new/existing business within your authority and in line with Ecclesiastical strategy.
  • Plan, prioritise and manage your own work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
  • Use the appropriate method of communication (telephone, face to face) to support Ecclesiastical's right first-time approach in order to maintain successful Internal and External relationships.
  • Act on individual audit results and agreed action plans within agreed deadlines to improve your performance.
  • Understand and operate within regulatory framework and identify and escalate any risks to the business.
  • Identify complaints and act upon them in line with company policy.
  • Actively expand your personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD).

Requirements

  • The ability to plan, prioritise and manage your own work to deliver agreed objectives and meet targets.
  • Understand, manage, and use information with accuracy.
  • Pro-active with desire to continuously improve.
  • Industry knowledge would be an advantage.
  • Cert CII or commitment to achieve within an agreed timescale.
  • Competent IT and data skills [including Microsoft suite].
  • Effective and appropriate communication skills.
  • Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
  • Understanding of all relevant regulations to deliver good customer outcomes.
  • Understanding of data protection and importance of confidentiality.

What We Offer

  • A competitive salary - let's discuss it.
  • Group Personal Pension - up to 12% employer contribution.
  • Generous annual bonus scheme up to 24%.
  • 25 days annual leave plus bank holidays, and a holiday buy and sell scheme.
  • An array of health and wellbeing benefits, including private healthcare, income protection and life assurance.
  • Up to £400 annual personal grant to a charity of your choice.
  • Encouraged to take at least one volunteering day per year.
  • Employee Assistance Programme.
  • Full study support to gain professional qualifications.