GP Practice Reception Team Member

2 days ago


Wickford, Essex, United Kingdom NHS Full time

Swanwood Surgery in Wickford seeks a dedicated and reliable GP practice reception team member to join its part-time team for 18 hours per week. This role offers a unique opportunity to become an integral part of our busy GP practice team, helping us deliver outstanding care to our community.

Main Duties:
  • Manage incoming calls and resolve patient queries promptly and professionally.
  • Provide a warm welcome to patients at the front desk, showcasing excellent communication skills.
  • Work collaboratively with a team of five receptionists to ensure seamless patient care and high service standards.
  • Utilize strong IT and administration skills to maintain accurate records and perform tasks efficiently.
  • Show flexibility to work varying shifts, including mornings and afternoons, to cover colleagues.
  • Prior experience in a healthcare setting is preferred but not mandatory.

The estimated annual salary for this position is £13,000 - £16,000, dependent on experience, along with benefits including a supportive working environment and opportunities for career advancement.



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