Management Degree Apprentice Leader
1 week ago
We are seeking a highly motivated Operations Supervisor to join our team in England, as part of the Chartered Management Degree Apprenticeship (CMDA) program. As an Operations Supervisor, you will oversee the management of one or more processes across our operation, leading a small team of up to 20 associates on your shift.
You will dedicate 20% of your working time to your apprenticeship studies, attending seminars, writing assignments, and completing other 'off-the-job' learning activities. You will work closely with site management teams to ensure that the assigned department is performing in line with the plan and that customer expectations are met.
The Chartered Management Degree Apprenticeship is delivered by Manchester Metropolitan University over a three-year period. You will attend lectures at the University campus three times per year, developing your skills in the workplace, supported by an Amazon mentor and a University Skills Coach who will help embed learning alongside managerial practice.
As an Operations Supervisor, key responsibilities include ensuring customer orders are fulfilled per quality guidelines, assigning work to employees as required to support workflow and daily production KPIs/goals, delivering coaching and feedback to associates related to productivity, quality, and safe behaviors, and supporting management with tracking, trending, and reporting of departmental metrics.
- Ensure customer orders are fulfilled per quality guidelines.
- Assign work to employees as required to support workflow and daily production KPIs/goals.
- Deliver coaching and feedback to associates related to productivity, quality, and safe behaviors.
- Support management with tracking, trending, and reporting of departmental metrics.
Key Requirements for this role include being 18 years old or older before the contract start date, able to read, understand, and communicate in English, and interact and engage comfortably with people at all levels of the business. A flexible, adaptable, and proactive approach with a hands-on attitude is also essential.
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