Dining Operations Manager

5 days ago


County Durham, United Kingdom Delta Hotels Durham Royal County Full time
Job Overview

Delta Hotels Durham Royal County is seeking a skilled Dining Operations Manager to oversee the daily operations of our dining establishments. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining high-quality food and beverage standards.

About the Role

We are looking for an experienced professional with at least 2 years of related work experience and 1 year of supervisory experience. You should have a strong understanding of hospitality industry principles and practices. Your ability to lead and motivate a team, manage budgets, and maintain quality control will be essential in this role.

Key Responsibilities

Inspect and manage storage areas to ensure organization, use of FIFO, and cleanliness. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete scheduled inventories and stock necessary supplies. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Provide excellent guest service, respond to guest requests, and resolve issues promptly.

Compensation Package

The estimated annual salary for this position is £45,000-£55,000 depending on qualifications and experience. We also offer a comprehensive benefits package including health insurance, paid time off, and opportunities for career growth and development.

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