Hotel Guest Experience Ambassador

2 days ago


West Kensington, United Kingdom Residence Inn by Marriott London Kensington Full time

We are looking for a skilled and experienced Hotel Guest Experience Ambassador to join our team at the Residence Inn by Marriott London Kensington. As a key member of our housekeeping team, you will be responsible for ensuring that our guests receive an exceptional level of service and enjoy a memorable stay with us.

Key Responsibilities:

  • Maintaining a high level of cleanliness and presentation in all areas of the hotel
  • Cleaning guest rooms and public areas to a high standard
  • Providing excellent customer service to guests and responding to their needs promptly
  • Working effectively as part of a team to achieve common goals

Requirements:

  • Previous experience in housekeeping or a related field
  • Excellent attention to detail and ability to work independently
  • Strong communication and interpersonal skills
  • Able to lift and carry cleaning equipment and supplies

Benefits:

  • A competitive salary of £12.00 per hour
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including holiday entitlement and employee discounts
  • The opportunity to work with a dynamic and supportive team

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