Pharmacy Assistant

1 month ago

Falkirk, Falkirk, United Kingdom Tesco Full time
About the Role

At Tesco, we're looking for a skilled Pharmacy Dispenser to join our team. As a Pharmacy Dispenser, you'll play a vital role in ensuring our customers receive the best possible healthcare service. Your primary responsibility will be to accurately dispense prescription medicines, while also providing excellent customer service and support to our customers.

Key Responsibilities
  • Support the operation of one of our modern Pharmacies, working closely with our experienced Pharmacists and management team.
  • Apply your technical skills and strong customer focus to accurately dispense medication for our customers.
  • Dispense prescription medicines, ensuring attention to detail and accuracy are maintained at all times.
  • Provide excellent customer service, answering questions and offering information in a confident, friendly, and professional manner.
  • Offer appropriate information to customers on common ailments, symptoms, and products.
  • Take time to understand the customers' needs, explaining the benefits of the products in a way they understand and only selling products that are right for the customer.
  • Advising customers on the range of Pharmacy services available.
  • Support and deliver Pharmacy services and the dispensing process according to the Standard Operating Procedures.
  • Assess the legal appropriateness of dispensed prescriptions.
  • Deal with clinical and legal queries from Healthcare practitioners within area of competence.
  • Respond to customer queries in relation to prescription medicines, informing the Pharmacist of any complaints.
  • Ensure all dispensary routines and Standard Operating Procedures are followed.
  • Ensure dispensary and consulting rooms are clean, tidy, and free of clutter.
  • Ensure all prescription administration is accurate and completed on time.
  • Bring promotional activities and company initiatives within the team to life.
  • Carry out all procedures accurately to protect profit and ensure we trade safely and legally.
  • Complete corporate and departmental training.
  • Keep up to date with legal and professional developments in pharmacy.

What We Offer
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

At Tesco, we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We're proud to have been accredited Disability Confident Leader and we're committed to providing a fully inclusive and accessible recruitment process.

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