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Outpatient Reception Team Member

1 month ago

Folkestone, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

Job Summary

An exciting opportunity has arisen within the Outpatient Reception Team at East Kent Hospitals University NHS Foundation Trust. This role will be based at one of our hospitals, where you will be part of a highly motivated and effective team who strive to ensure patient care is at the forefront of our service.

Main Duties of the Job

As an Outpatient Reception Team Member, you will be responsible for face-to-face contact with patients in the Outpatients reception area, booking patients in for their outpatients appointments and other Outpatients administration duties. You will also be required to have knowledge of Microsoft Office and the ability to communicate effectively.

About Us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day.

What We're Looking For

We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day. If you're self-motivated and have a genuine desire to give gold standard care at every level, we'd love to hear from you.

How to Apply

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.