Senior Operations Manager

1 week ago


Chigwell, Essex, United Kingdom Topgolf Full time
Job Title: Senior Operations Manager

 

About the Role:

We are seeking an experienced and results-driven Senior Operations Manager to join our team at Topgolf. This is a dynamic role that will provide leadership and guidance to team members, ensuring seamless workflow and quality service delivery.

 

Responsibilities:

  • Provide strategic leadership and direction to ensure successful operations and exceptional customer experience.
  • Mentor and develop team members to enhance their skills and performance.
  • Collaborate with other departments to drive business growth and improve operational efficiency.
  • Identify and resolve operational issues promptly, ensuring minimal disruption to services.
  • Implement effective communication strategies to promote positive relationships within the team and across departments.
  • Evaluate and report on team performance, providing actionable insights to inform business decisions.
  • Promote a culture of continuous improvement, encouraging innovation and best practices throughout the organization.
  • Develop and manage budgets, ensuring financial resources are allocated effectively to support business objectives.
  • Foster strong partnerships with key stakeholders, including suppliers, vendors, and community organizations.

 

Requirements:

  • Degree in Business Administration, Operations Management, or related field (equivalent work experience considered).
  • Proven track record of success in senior operations management roles, with a minimum of 5 years of experience.
  • Excellent leadership, communication, and problem-solving skills.
  • Strong analytical and technical skills, with proficiency in relevant software and tools.
  • Ability to motivate and inspire teams to achieve business objectives.
  • Knowledge of industry-specific regulations and best practices.
  • Availability to work varied shifts, including evenings, weekends, and holidays.

 

Salary Range:

$60,000 - $80,000 per annum, depending on experience and qualifications.

 



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