Senior Operations Manager
1 week ago
About the Role:
We are seeking an experienced and results-driven Senior Operations Manager to join our team at Topgolf. This is a dynamic role that will provide leadership and guidance to team members, ensuring seamless workflow and quality service delivery.
Responsibilities:
- Provide strategic leadership and direction to ensure successful operations and exceptional customer experience.
- Mentor and develop team members to enhance their skills and performance.
- Collaborate with other departments to drive business growth and improve operational efficiency.
- Identify and resolve operational issues promptly, ensuring minimal disruption to services.
- Implement effective communication strategies to promote positive relationships within the team and across departments.
- Evaluate and report on team performance, providing actionable insights to inform business decisions.
- Promote a culture of continuous improvement, encouraging innovation and best practices throughout the organization.
- Develop and manage budgets, ensuring financial resources are allocated effectively to support business objectives.
- Foster strong partnerships with key stakeholders, including suppliers, vendors, and community organizations.
Requirements:
- Degree in Business Administration, Operations Management, or related field (equivalent work experience considered).
- Proven track record of success in senior operations management roles, with a minimum of 5 years of experience.
- Excellent leadership, communication, and problem-solving skills.
- Strong analytical and technical skills, with proficiency in relevant software and tools.
- Ability to motivate and inspire teams to achieve business objectives.
- Knowledge of industry-specific regulations and best practices.
- Availability to work varied shifts, including evenings, weekends, and holidays.
Salary Range:
$60,000 - $80,000 per annum, depending on experience and qualifications.
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