Fintech Crisis Management Specialist

4 weeks ago


London, Greater London, United Kingdom ION Full time
Crisis Management Program Director

ION Markets is seeking a seasoned Crisis Management Program Director to lead the design, build, and operation of our crisis management program. As a key member of our team, you will be responsible for developing and implementing risk management processes and crisis management exercises.

Key Responsibilities:

  • Collaborate with internal stakeholders to maintain the Crisis Management Framework and support the implementation of the framework.
  • Produce regular crisis risk reports offering data-driven insights to Executive Leadership Team.
  • Prepare action plans, post-incident reviews, and conduct crisis management exercises.
  • Collaborate with internal stakeholders across IT, BCP, communication, and vendor management to develop escalation frameworks.
  • Educate the Executive Leadership Team on crisis management principles and ensure awareness of crisis plans.
  • Oversee the delivery of complex crisis management plan reviews and framework enhancements.
  • Utilise crisis management software to streamline exercising and crisis response.

Requirements:

  • Crisis Management Expertise:
  • At least 3 years of experience in a global crisis management role, including cyber and technical service incidents.
  • Demonstrated success in developing and implementing risk management processes and crisis management exercises.
  • Proven experience in all aspects of incident and crisis management, ideally in large, complex multinational organizations.
  • Understanding of Business Continuity Management technology tools, specifically Fusion.

About ION:

We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

We adhere to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.



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