Sales Associate

4 weeks ago

London, Greater London, United Kingdom Alo Full time

About Alo

Alo is a dynamic and mindful movement company that empowers individuals to live their best lives. Our mission is to create a culture of consciousness, where every guest feels seen, heard, and valued.

Job Title: Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer experiences, driving sales growth, and embodying the Alo brand values.

Key Responsibilities

  • Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Drive sales growth by leading Alo's initiatives, optimizing productivity, and exceeding sales targets.
  • Develop and maintain a deep understanding of Alo's products, services, and brand story.
  • Collaborate with the leadership team to analyze sales data, identify areas for improvement, and develop strategies to drive growth.
  • Ensure effective sales floor coverage, develop workforce solutions, and lead selling initiatives to meet store goals.
  • Stay up-to-date on company communication, initiatives, and new product launches to educate customers and staff.
  • Confidently introduce the Alo business model, including retail, yoga, and café, through personal testimony and knowledge.
  • Utilize company tools, incentives, and strategies to support meeting store goals.
  • Resolve customer needs quickly and effectively, ensuring customer satisfaction.
  • Educate guests and staff on Alo's products, community, and culture.
  • Understand and protect the daily schedule, prioritizing the best business strategy in partnership with the Store Leadership.
  • Assist in processing shipments, ensuring product flow, and maintaining visual merchandising placement and daily replenishment excellence.
  • Ensure all front and back-of-house procedures are executed in accordance with company Policy & Procedure.
  • Support other areas of the business, including Sales and Cashier, as needed.

Qualifications

  • Preferred prior work experience in a client-centric, sales environment.
  • Passion for customer service and delivering exceptional experiences.
  • Self-motivated with a desire to achieve results and excel individually and as a team.
  • Fosters genuine connection through empathy, compassion, integrity, and building trusting relationships.
  • Proof of right to live and work in the UK.

Hourly Rate - £13-£15 per hour, depending on experience.

Sales Associate Schedule

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week on the sales floor. They must be willing to work a flexible schedule, including evenings, weekends, and holidays, to meet the needs of the business.

Diversity and Inclusion Statement

Alo Yoga is an Equal Opportunity Employer and is committed to an active Inclusion, Diversity, and Equal Opportunities Policy. We welcome applications from diverse candidates and are happy to discuss flexible working arrangements.

Interview Process Adjustments

If you require reasonable adjustments to any part of our recruitment process, please share your requirements with us when completing your application or by emailing. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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