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Cohort Lead

2 months ago


Enfield Town, Greater London, United Kingdom Enfield Council Full time
About the Role

We are seeking an experienced and skilled Cohort Lead to join our Housing Advisory Service team at Enfield Council. As a key member of our team, you will play a vital role in managing the day-to-day delivery of our statutory homelessness services.

Key Responsibilities
  • Manage Homelessness Services: Oversee the Housing Coordinators within the Resident Contact Team or Relief and Move-On Team, ensuring the effective delivery of our homelessness services.
  • Quality Service Delivery: Ensure the provision of high-quality information, advice, and casework that meets statutory homelessness functions, including prevention, relief duties, and homelessness assessment duty.
  • Homelessness Applications: Manage homelessness applications assessment and management according to legislation and policies, ensuring effective work allocation and legal challenge reviews.
  • Advice and Assistance: Provide quality advice and assistance to individuals in housing need, ensuring their needs are met.
  • Court Representation: Defend possession proceedings in court, preventing illegal evictions and tenant harassment.
  • Project Development: Support the development, management, and delivery of new projects related to the Housing Advisory Service.
  • Partnerships and Collaboration: Build and maintain positive partnerships with external agencies and joint assessment panels.
  • Continuous Improvement: Promote continuous improvement, efficient ways of working, and automation implementation.
  • Resource Management: Ensure effective use of allocated resources to achieve desired outcomes.
  • Team Performance: Monitor team performance and develop individual performance expectations.
  • Compliance and Governance: Maintain compliance with statutory, regulatory, professional, and corporate standards.
  • Council Values: Uphold the Council's behavioural competencies, ensuring a customer-first approach and value for money services.