Coffee Store Operations Manager

5 days ago


Wembley, United Kingdom Black Sheep Coffee Full time
About the Role

We are seeking a skilled and experienced General Manager to join our team at Black Sheep Coffee. As a key member of our operations team, you will be responsible for managing one of our thriving locations and driving results through effective leadership and management.

Key Responsibilities:

  • Forecast and deploy labour effectively to meet targets and budgets.
  • Ensure all compliance and health and safety standards are met, maintaining a safe and efficient store environment.
  • Drive sales, profit, and service excellence for your store, completing financial reports and stock takes as required.
  • Team Management; monitor quality of service and performance, coach and inspire your team to achieve their best.

What We Offer

  • A competitive salary of $45,000 per annum, plus bonus scheme of up to 25% of salary per quarter.
  • Weekly cash plan, employee assistance programme, collaborative team environment, and seasonal socials.
  • Rapid career progression and development opportunities, with free coffee and food while working.

Requirements

  • Flexibility to work Monday to Sunday, with management experience and strong leadership skills.
  • Possess excellent communication and problem-solving abilities, with a passion for delivering exceptional customer experiences.

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