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Senior Deep Learning Engineer
2 months ago
Join our mission to revolutionize customer experience analytics with cutting-edge AI technology. As a Senior Deep Learning Engineer, you will play a crucial role in developing advanced NLP products and driving best practices in our Data Science team.
About the RoleWe are seeking a talented and innovative Senior Deep Learning Engineer to join our team. Your expertise in deep learning and NLP will enable us to extract commercially beneficial and impactful insights from customer reviews, open-end surveys, chat, and voice data.
Key Responsibilities- Develop advanced applied NLP products for extracting valuable customer insights
- Design and productise data science approaches and best practices for scalably extracting valuable customer insights
- Develop strong relationships with ML Engineering, ML Operations, Engineering, and Product teams
- Make your mark guiding compelling research projects
- Develop and deploy NLP/ML models into production environments that directly impact our products and customer experiences
- Stay abreast of the latest developments in NLP and deep learning, bringing innovative solutions and technologies to the team
- Collaborate with cross-functional teams to align AI initiatives with business goals and deliver end-to-end solutions
- Ensure the scalability, efficiency, and performance of NLP models in production
- Participate in code reviews, ensuring high-quality code and adherence to best practices
- 4+ years of work experience in Data Science with significant experience in deep learning and natural language processing, especially Large Language Models
- Experience with deep learning frameworks (e.g. PyTorch, TensorFlow, Keras etc.)
- An understanding of and passion for deep learning, as well as for the value of actionable customer insights
- MSc/MEng degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Computational Linguistics or related fields is preferred
- A strong understanding of statistical analysis and predictive modelling
- Strong problem-solving skills: Ability to tackle complex data challenges and provide innovative solutions that are scalable and efficient
- Strong software engineering skills for prototyping and production solutions
- Excellent command of at least one programming language (preferably Python)
- Experience in fast-paced, agile environments managing uncertainty and ambiguity
- Interest in mentoring and knowledge sharing with data scientists at Chattermill
- Great communication, writing, and presentation skills
Co-founded by Mikhail Dubov and Dmitry Isupov in 2015, Chattermill was born out of their frustration that it took weeks, sometimes months, for customer research to yield any quality insights. Our mission is to empower teams to see their customer reality, and our vision is to analyse over a billion pieces of customer feedback by 2027.
We believe in the power of trust, acting as responsible owners, sharing a passion for growth and progress, and setting our ambitions high but staying humble. We are committed to diversity and inclusion, and we want to enable exceptional experiences for everyone.
