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Leisure Assistant Trainee

2 months ago

Manchester, United Kingdom GLL Full time
About the Role

We are seeking a highly motivated and enthusiastic Multi-Skilled Leisure Assistant to join our team at Abraham Moss Leisure Centre. As a key member of our operational team, you will be responsible for delivering exceptional customer service, ensuring the smooth operation of the facility, and contributing to the overall success of our centre.

Key Responsibilities
  • Provide warm welcomes and genuine goodbyes to all customers, offering guidance and support to ensure they have an exceptional experience.
  • Interact with customers through conversations and signposting them to relevant activities and services.
  • Support customers with queries, upsell GLL products and services, and match customers to their needs.
  • Supervise the safety of the swimming pool environment, prevent accidents, and maintain high standards of hygiene and cleanliness.
  • Set up and take down equipment for activities, supervise the gym, and deliver swimming lessons as part of your role.
What We Offer

As a charitable social enterprise owned by its staff, GLL offers a range of benefits, including:

  • A values-driven organisation
  • Learning and development opportunities to support career growth
  • Good pension schemes
  • Discounted gym membership for you and your partner
  • A full-time permanent position with opportunities for job share or part-time work
  • Industry-leading rates of pay
  • Opportunities to join the GLL Society and have a say in how we are run
  • Exclusive discounts on villas in Portugal and ski chalets in Bulgaria
  • Health assurance
  • Career pathways and professional development
  • Discounts across thousands of retailers
Requirements

We are looking for someone with a can-do attitude, a real focus on customer service, and a passion for delivering exceptional experiences. Ideally, you will have your RLSS UK Qualification in Pool Lifeguarding, be calm under pressure, and have a natural ability to work with people from all walks of life.

We offer training and support to help you complete the role of a Multi-Skilled Leisure Assistant, including the National Pool Lifeguard Qualification and STA Award in Swimming Teacher. If you hold any of the following qualifications, great Otherwise, we will provide the training and support you need to succeed in this role.

  • National Pool Lifeguard Qualification
  • STA Award in Swimming Teacher

We are committed to providing a safe and inclusive environment for our customers and staff. If you are passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to the success of our centre, we would love to hear from you.