The CYPL Coordinator will play a crucial role in supporting the team by gathering and accurately recording sensitive data on designated databases. This position requires a high level of attention to detail and the ability to work efficiently in a fast-paced environment.

• Provide guidance and advice to all enquiries in a timely manner, taking ownership of enquiries and providing feedback on progress and outcomes.
• Demonstrate a clear understanding of safeguarding principles and escalate issues as necessary, in accordance with relevant policy guidance.
• Manage contacts quickly and efficiently, enabling professional decisions to be made by relevant workers within set timescales.

• Experience of providing business support, advice, and/or guidance to others.
• Experience of forming effective working relationships.
• Experience of administrative tasks and processes.
• Experience of inputting data and using databases.

• GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy.
• A recognised qualification in office skills or administration, or a business-related subject at level 2 or 3 of the national qualifications framework, or have acquired equivalent experience within the workplace.

• This is a hybrid role, requiring a minimum of 2 days in the office per week.
• The working hours are 37 hours per week, from 09:00am to 17:30pm.