Data Assurance Team Lead

1 month ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time

As a key member of the PayPoint Group team, you will be responsible for overseeing the day-to-day operations of the Data Assurance Team. This includes managing tasks, ensuring data integrity, and maintaining alignment across PayPoint's systems.

Key responsibilities include:

  • Leading a team of 4 direct reports, providing coaching, and conducting regular performance reviews.
  • Ensuring timely completion of daily reconciliation and syncing tasks across systems.
  • Providing governance and ensuring compliance with FCA process documentation, including monthly reconciliations.
  • Maintaining retailer contractual integrity by monitoring Experian alerts and other identifiers.
  • Ensuring retailer details comply with BACs and HMRC guidelines.
  • Monitoring systems input, corrections, and account activity on a weekly/monthly basis, identifying root causes of errors, and implementing fixes.
  • Collating and compiling monthly quality assurance reporting in accordance with internal requirements.
  • Supporting internal and external audits.
  • Completing quarterly Salesforce testing.
  • Developing tools to support quality assurance, such as help sheets and guidance frameworks.
  • Reducing manual reconciliation through Salesforce development for retailers and clients.

Essential requirements for the role include:

  • Strong organisational skills.
  • Excellent attention to detail.
  • Able to identify potential issues and risks.
  • Works well under pressure and to tight deadlines.
  • Not afraid to challenge the status quo and identify improvements.
  • Ability to provide feedback in a constructive manner.


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