Data Assurance Team Lead
1 month ago
As a key member of the PayPoint Group team, you will be responsible for overseeing the day-to-day operations of the Data Assurance Team. This includes managing tasks, ensuring data integrity, and maintaining alignment across PayPoint's systems.
Key responsibilities include:
- Leading a team of 4 direct reports, providing coaching, and conducting regular performance reviews.
- Ensuring timely completion of daily reconciliation and syncing tasks across systems.
- Providing governance and ensuring compliance with FCA process documentation, including monthly reconciliations.
- Maintaining retailer contractual integrity by monitoring Experian alerts and other identifiers.
- Ensuring retailer details comply with BACs and HMRC guidelines.
- Monitoring systems input, corrections, and account activity on a weekly/monthly basis, identifying root causes of errors, and implementing fixes.
- Collating and compiling monthly quality assurance reporting in accordance with internal requirements.
- Supporting internal and external audits.
- Completing quarterly Salesforce testing.
- Developing tools to support quality assurance, such as help sheets and guidance frameworks.
- Reducing manual reconciliation through Salesforce development for retailers and clients.
Essential requirements for the role include:
- Strong organisational skills.
- Excellent attention to detail.
- Able to identify potential issues and risks.
- Works well under pressure and to tight deadlines.
- Not afraid to challenge the status quo and identify improvements.
- Ability to provide feedback in a constructive manner.
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