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Area Manager

2 months ago

York, York City, United Kingdom Thorn Baker Recruitment Ltd Full time
{"title": "Area Manager", "content": "About the Role

We are seeking an experienced Area Manager to join our team at Thorn Baker Recruitment Ltd. As an Area Manager, you will be responsible for managing multiple cleaning sites and contracts, ensuring excellent service delivery and client satisfaction.

Key Responsibilities
  • Manage contract and cleaner performance to achieve and exceed contract SLA and KPI
  • Develop and maintain strong relationships with clients, ensuring excellent service delivery and retention
  • Lead and manage a team of cleaning operatives, including recruitment, training, and performance management
  • Attend training and meetings as required
  • Implement company policies and procedures
  • Ensure timesheets are completed within budget and correct
  • Act as a contact point for enquiries from various departments
  • Arrange maintenance and repair of cleaning equipment, ensuring PAT testing compliance
  • Provide cover for cleaning operatives, often at short notice
About You

We are looking for an experienced professional with a strong background in cleaning operations management. You will have excellent communication skills, the ability to motivate and lead a team, and a full UK driving license.

You will be based in Leeds and will have the opportunity to work for a leading cleaning contractor with an excellent client base.

", "company": "Thorn Baker Recruitment Ltd"}