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Freight Forwarder
2 months ago
Gleeson Recruitment Group is seeking a skilled professional to fill the role of Freight Forwarder. This opportunity is ideal for an individual looking to advance their career in a well-established business.
Job Title: Ocean & Air Coordinator
Key Responsibilities:
- Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road.
- Provide exceptional customer service across all transportation channels.
- Oversee the entire shipment process to ensure precise and timely bookings.
- Expedite the processing of shipment information to prevent potential delays.
- Communicate with customers to provide tailored quotations based on their specific needs.
- Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures.
- Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements.
- Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols.
- Interact with customers professionally and courteously.
- Contribute to business development initiatives.
- Maintain precise documentation, records, and system updates to uphold data integrity.
Requirements:
- Strong knowledge of customs regulations and procedures.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in logistics and transportation software.
- Strong analytical and problem-solving skills.
