Logistics Operations Manager

4 weeks ago

Cardiff, Cardiff, United Kingdom Allied Milling and Baking Full time

About the Role

We are seeking a highly skilled Logistics Manager to lead our busy and diverse depot site in Cardiff. As a key member of our site and regional senior management team, you will be responsible for daily depot operations, including despatch, direct delivery, administration, inter-bakery, third-party, and depot-based vehicle management.

Key Responsibilities

  • Engage in a Safety-First culture by improving and maintaining a safe working environment, ensuring all team members are aware and complying with Health and Safety, Wellbeing, and Environmental standards, legal and company requirements.
  • Effective leadership, development, and motivation of the depot team to ensure high levels of performance, customer satisfaction, and delivering Best Practice depot operation.
  • Set clear goals, targets, and expectations of performance for all despatch operatives, drivers, and administrators on your shifts to ensure all relevant KPIs are met in line with the business plan.
  • Be an active member of the regional management team, fully participating in activities as required.
  • Work with the regional and national logistics team/wider AMB group to implement and support national initiatives and projects.
  • Ensure optimal labour utilisation, by making best use of the company Warehouse Management Systems and labour flexibility.
  • Lead negotiations with site bargaining units, implementing any actions arising.
  • Work closely with the VMU manager to maximise fleet availability (HGV/FLT) and legal compliance.
  • Build and develop effective relationships with the main site teams to ensure cross-functional working and across the wider AMB business to ensure best practice is shared and the optimal performance of the depot.
  • Recruit, train, and develop Operatives, Drivers, and Administrators who reflect the Company's values.
  • Execute continuous improvement action plans (e.g. PDP initiatives, productivity improvements, employee feedback survey etc) to ensure that CI targets are achieved.
  • Ensure that any service issues arising are addressed promptly and where appropriate, escalated.

About You

We are looking for a Logistics Manager who leads by example with a strong standard of Health and Food Safety record, with a good awareness of environmental factors. You will have experience in a leadership operations or logistics role in a commercially challenging environment, with strong leadership skills, confident, open, and honest communication style.

You will be a holder of a CPC qualification at National level, including a Full UK driver's license. A strong customer focus, always willing to go the extra mile to deliver a good service, is essential. A lateral thinker with good critical reasoning skills, capable of identifying opportunities for improvement and delivering pragmatic solutions with high commercial acumen, is required.

A self-starter with the energy and determination to set the standards and drive quality, performance, and change, is necessary. PC literate, including a working ability with Excel spreadsheets, PowerPoint, and Word, capable of using Warehouse Management Systems, is required. Highly numerate, with the ability to analyse and communicate clear, concise information, is essential.

Preferably, you will have previous experience in a FMCG transport company with budgetary experience and preferably educated to degree or equivalent standard.

Our defining value is to 'Be The Best We Can Be'. The behaviours we believe help us do this and are key to our success are: Aim High, I Do What I Say, Work Together, and Everybody Matters.

'We strive to ensure that all employees receive the resources they need to succeed, to build a diverse and inclusive organisation that represents our communities and generates the best outcomes for consumers, customers, and stakeholders.'

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