Customer Service Expert

4 days ago


Birkenhead, Wirral, United Kingdom Arnold Clark Group Full time
We're looking for a Customer Service Expert to create an outstanding customer experience at our Renault/Dacia branch in Wirral and help customers get excited about our products.

Key Benefits

  • 33 days' holiday allowance with room to grow
  • Generous retail discounts
  • Private healthcare
  • Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
  • Pension scheme
  • Maternity and paternity packages
  • Opportunities for training and progression

About the Role

The Arnold Clark Group is committed to creating a diverse and inclusive workplace. As a Product Experience Manager, you'll be part of a cohesive team that's passionate about people who take pride in their work. You'll work a five-day week on a set rota that includes weekends, supporting the Sales department and delivering excellent customer experience.

You'll need to be a confident communicator who understands that a positive attitude gets great results. A full UK driving licence is also essential. We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.

Your day-to-day duties will include:

  • Preparing the showroom and cars for the day ahead.
  • Assist with showroom presentation and advertising.
  • Supporting the Sales department and delivering excellent customer experience.
  • Organising and accompanying customers on test drives.
  • Swotting up on our vehicles and manufacturers.
  • Learning about our products so you can help our customers find the perfect fit.

This role is ideal for someone who is eager to progress within the company and develop their skills in car sales. If you're a customer service superstar with a thirst for knowledge and an ability to learn, we'd love to hear from you.



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