Academy Network Manager
1 month ago
Stratospherec Ltd is seeking an experienced Network Manager to oversee the management and support of their ICT infrastructure at a designated school site. The ideal candidate will have a strong background in network management and a proven track record of delivering high-quality ICT services.
Key Responsibilities:
- Ensure consistent, high-quality ICT support at the school/centre.
- Manage the school's ICT services, handling advanced troubleshooting, maintaining service levels, and addressing network issues.
- Provide advice and recommendations to senior leadership on ICT improvements.
- Offer technical support and guidance on ICT requirements.
- Adhere to child protection, health and safety, security, and confidentiality policies, and report concerns as needed.
- Ensure compliance with data protection laws, maintaining secure, accurate management of personal data.
- Analyse support logs and generate reports to plan future ICT services.
- Provide second-line support for complex ICT issues and set support priorities accordingly.
- Advise the leadership team on ICT risks or areas of concern.
Technical Expertise:
- Diagnose hardware, peripherals, and software issues at an advanced level.
- Collaborate with the Senior Engineer to design and implement network infrastructure.
- Manage network components, including switches, routers, and firewalls.
- Maintain internet filtering systems and manage remote access to the school's intranet.
Processes:
- Tailor ICT processes to the school's needs, reporting on effectiveness.
- Design and implement procedures for receiving, testing, and disposing of equipment.
- Oversee backup and virus protection policies.
- Implement security measures to protect data, hardware, and confidential information.
- Understand the school's ICT service capabilities and contribute to continuous improvement.
- Assist with planning major ICT developments.
- Disk space monitoring
- Backup verifications
- Event log analysis
- Monitoring shared storage for hypervisors
- SNMP Traps checks
Holiday Projects:
- Lead engineering projects during school holidays, defining project scope and design.
- Manage on-site teams, ensuring projects are completed on time.
- Coordinate equipment and act as the main project liaison for the school.
Additional Responsibilities:
- Stay informed on the school's ICT and legal obligations.
- Develop and enforce health and safety procedures related to ICT.
This role offers the chance to lead ICT services in a dynamic educational setting, ensuring that technical solutions meet the institution's long-term objectives.
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