Service Delivery Expert
2 days ago
About The Woodspeen
We are a forward-thinking restaurant group committed to delivering exceptional dining experiences. Our team of passionate professionals work together to create memorable moments for our guests.
Job Title: Waiting Staff
We are seeking an experienced and dedicated Waiting Staff member to join our team in providing exceptional service to our guests. As a key member of our front-of-house team, you will be responsible for ensuring that every guest feels valued and supported throughout their dining experience.
About the Role
- Provide attentive and personalised service to ensure a flawless dining experience for our guests.
- Knowledge of our menu, including ingredients and cooking techniques, to help guests with their choices.
- Serve dishes with style, pour wine accurately, and create memorable dining moments.
- Work well with colleagues to ensure a smooth service.
- Upsell featured items, drinks, and wine pairings to enhance guests' experiences.
- Handle high-pressure situations calmly and professionally, referring them to the line manager if necessary.
Requirements
- Leaving Cert level education or above
- NVQ qualification or equivalent
- Ability to display a real passion for food, beverage, and customer service
- Excellent communication and teamwork skills
- Exceptional attention to detail
- Hands-on and proactive approach
- Able to work autonomously and as part of a team
- Excellent time management
Benefits
- Complimentary meals during shifts
- Life Assurance
- Unrivalled opportunities for progression within the company
- 28 days holiday, increasing with length of service
- Recommend a friend scheme with great bonuses for individual referrals
- Exclusive access to our HAPI scheme offering everyday discounts
- Reward programmes, long service awards, employee recognition, and performance incentives
- Enrolment into workplace pension scheme
- Employee assistance programme and access to wellbeing hub
- Cycle to Work Scheme
Salary Estimate
The estimated salary range for this role is £25,000 - £30,000 per annum, based on location and industry standards.
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