IT Governance Specialist

2 days ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time
Job Overview
This role is accountable for the IT Governance - ESM function and will be responsible for the configuration, administration, and maintenance of the HaloITSM platform. This role requires a proactive individual with strong technical skills and a deep understanding of IT Service Management and DevOps principles. The successful candidate will ensure the efficient operation of the HaloITSM system, support ITIL processes, and provide high-quality service to internal and external stakeholders.

Key Responsibilities:
  • Platform Administration: Manage and maintain the HaloITSM platform, including user accounts, permissions, workflows, and customisations.
  • Compliance and Security: Ensure the HaloITSM platform complies with organisational policies, standards, and regulatory requirements.
The estimated salary for this position is £55,000 - £65,000 per annum, depending on experience and location.

Requirements:
  • Strong understanding of IT Service Management and DevOps best practices.
  • A mix of remote and onsite working.

Benefits:
  • Holiday purchase scheme, with 25 days holiday plus bank holidays as standard.
  • On-site gym at our office, and nationwide corporate rate gym membership.
  • Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays.
  • Contributory company pension scheme.
  • Private medical insurance.
  • Life assurance of 3 x annual gross salary, with the option to purchase additional cover.
  • You're also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and Love2Shop Everyday Benefits Card.
  • Electric Car Scheme.


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