Corporation Account Manager

5 days ago

Manchester, United Kingdom Chess Full time

Role Overview:

As a key member of our Corporate Sales team, you will play a vital role in delivering exceptional account management services to our UK-based business clients. Reporting directly to the Head of Corporate Sales, you will be responsible for providing both desk and field-based account management to drive sales growth and exceed customer expectations.

Key Responsibilities:

  • Drive sales of specialist service areas within the sales team, including product, Voice, and Data.
  • Develop and execute strategies to create opportunities for all products Chess sell, aligning with the product strategy – Cyber, ICT, Cloud Telephony, and Network.
  • Establish and maintain key client relationships to deliver exceptional customer service and drive long-term business growth.
  • Deliver new business wins within identified customer profiles, utilizing your expertise and knowledge of the Telecoms industry.
  • Present clear and accurate proposals to customers, tailored to their needs and requirements.
  • Develop and maintain a deep understanding of project opportunities and milestones, ensuring seamless delivery and customer satisfaction.
  • Act as the primary interface between clients and Chess ICT, providing exceptional communication and support.
  • Conduct thorough client profiling to understand customer visions, goals, and strategies, linking these to effective IT solutions.
  • Collaborate closely with the technical architect team to deliver innovative and tailored solutions.
  • Meet and exceed monthly, quarterly, and annual profit targets, driving business growth and success.
  • Act as a role model and mentor for the wider sales team, sharing knowledge and expertise to enhance performance and drive results.
  • Maintain a strong understanding of enterprise and infrastructure architecture, staying up-to-date with industry trends and developments.

Requirements:

  • Proven experience in the Telecoms industry, with a strong understanding of Chess's portfolio.
  • Excellent communication and customer-facing skills, with the ability to present complex information in a clear and concise manner.
  • Negotiation and listening skills, with the ability to build strong relationships with clients and stakeholders.
  • Strong business and market awareness, with the ability to analyze data and drive business growth.
  • Excellent numeracy and literacy skills, with the ability to create accurate proposals and reports.
  • Planning and organizational skills, with the ability to manage multiple projects and priorities.
  • Training and mentoring experience, with the ability to develop and coach team members.
  • Self-driven and motivated, with the ability to work independently and as part of a team.
  • Creative problem-solving skills, with the ability to think outside the box and deliver innovative solutions.
  • Ability to work under pressure, meeting deadlines and delivering results in a fast-paced environment.

Package Details:

Salary: Up to £40,000 dependent on experience, with an uncapped commission plan and £400 per month car allowance.

Benefits:

  • Healthcare support, including UK Healthcare, eye tests, flu jabs, and onsite health screens.
  • Enhanced pay for maternity, paternity, adoption leave, and shared parental leave.
  • Access to Perkbox, a rewards and recognition platform offering hundreds of discounts and perks.
  • Hybrid working support, with an allowance towards a home desk and chair.
  • Loyalty point scheme, allowing employees to increase benefits each year.
  • Future Fit benefits package, including mental, physical, and financial support.
  • 20 days paid holiday p.a., increasing to 24 days p.a. upon anniversaries, plus public holidays.
  • Buy and sell holiday scheme, allowing employees to buy or sell up to 5 holidays per year.
  • Additional holidays, including Half Day Fridays and a Wellbeing Day.
  • £100 per year matched charity donation, plus payroll giving options.

Working Arrangements:

A standard week is 37.5 hours, Monday to Friday, with the option to work from home or one of our local hubs. Ad-hoc travel to offices within the group and other locations may be required.

Why Join Chess?

Chess is a leading independent and trusted technology service provider, employing over 250 skilled people across the UK. We are passionate about diversity, equality, and inclusion, and proud of our One Team spirit. We continue to celebrate our success in the top 100 best companies to work for, with a focus on growth and career development for our people.

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