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Barista Team Lead

4 weeks ago

Norwich, Norfolk, United Kingdom Costa Coffee Full time
Team Leader (Barista Maestro) Role

At Costa Coffee, we're passionate about crafting exceptional experiences for our customers. As a Team Leader (Barista Maestro), you'll play a vital role in leading our team to deliver outstanding results.

Key Responsibilities:
  • Lead by example, demonstrating a passion for delivering exceptional customer experiences
  • Train and develop new Baristas, ensuring they have the skills and knowledge to excel in their roles
  • Drive sales growth and improve store performance through effective inventory management and visual merchandising
  • Collaborate with the management team to achieve business objectives and implement company initiatives
  • Maintain high standards of quality, cleanliness, and safety in the store
What We Offer:
  • A competitive hourly rate, rising with training and experience
  • A comprehensive training program to develop your skills and knowledge
  • A supportive and inclusive work environment, where you can be your authentic self
  • Access to a range of benefits, including a pension scheme, discounts on food and drinks, and more
  • The opportunity to work for a global brand with a rich history and a passion for innovation
Requirements:
  • Previous experience in a leadership or supervisory role, preferably in a retail or hospitality environment
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • A passion for delivering exceptional customer experiences and a commitment to quality and excellence
  • Ability to work flexibly, including weekends and holidays

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and leading a team to success, we'd love to hear from you.