Industrial Refrigeration Service Coordinator
3 weeks ago
Job Summary
We are seeking a highly organized and detail-oriented Refrigeration Service Administrator to join our team at Integral UK Ltd. As a key member of our service operations team, you will be responsible for coordinating and managing the delivery of refrigeration services to our customers.
Main Responsibilities
- Coordinate and manage the delivery of refrigeration services to customers, including scheduling and dispatching engineers.
- Manage and maintain accurate records of customer contracts, outstanding calls, and job closures.
- Assist in the coordination of engineer resources and labour, working closely with the Service Manager and other team members.
- Process and manage customer requests, including ordering parts and raising purchase orders for subcontractor labour.
- Identify and implement cost-saving initiatives to improve operational efficiency.
- Provide administrative support to the Service Manager and other team members as required.
- Ensure compliance with company policies, procedures, and legislative requirements.
- Generate quotes and invoices for customers.
- Update and maintain customer records and online systems.
- Provide holiday cover for other administration roles as required.
Requirements
- Proficient use of Microsoft Excel.
- Excellent organizational and communication skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong attention to detail and ability to maintain accurate records.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the company.
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