Industrial Refrigeration Service Coordinator

3 weeks ago


Risley, Warrington, United Kingdom Integral UK Ltd Full time

Job Summary

We are seeking a highly organized and detail-oriented Refrigeration Service Administrator to join our team at Integral UK Ltd. As a key member of our service operations team, you will be responsible for coordinating and managing the delivery of refrigeration services to our customers.

Main Responsibilities

  • Coordinate and manage the delivery of refrigeration services to customers, including scheduling and dispatching engineers.
  • Manage and maintain accurate records of customer contracts, outstanding calls, and job closures.
  • Assist in the coordination of engineer resources and labour, working closely with the Service Manager and other team members.
  • Process and manage customer requests, including ordering parts and raising purchase orders for subcontractor labour.
  • Identify and implement cost-saving initiatives to improve operational efficiency.
  • Provide administrative support to the Service Manager and other team members as required.
  • Ensure compliance with company policies, procedures, and legislative requirements.
  • Generate quotes and invoices for customers.
  • Update and maintain customer records and online systems.
  • Provide holiday cover for other administration roles as required.

Requirements

  • Proficient use of Microsoft Excel.
  • Excellent organizational and communication skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Strong attention to detail and ability to maintain accurate records.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the company.



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