Employment Specialist

1 week ago


London, Greater London, United Kingdom TDA Telecoms Full time

Job Summary:

The Employment Specialist will be responsible for delivering a high-quality service to clients, motivating the team, and demonstrating best practices in IPS employment services.

Main Responsibilities:

  • Lead by Example: Deliver a high-quality service in line with client values, motivating the team, and demonstrating best practices in IPS employment services.
  • Dual Responsibility: Balance responsibilities to both clinical partners and clients, ensuring compliance with internal procedures.
  • Caseload Management: Manage a caseload of up to 25 clients, providing advice and support to help them overcome barriers to employment and remain in work.
  • Record Keeping: Maintain accurate and up-to-date records of client activity and outcomes using Client's CRM and the NHS Rio system.
  • Continuous Improvement: Drive a culture of continuous improvement, leading change initiatives and problem-solving.
  • Client Support: Prepare participants for employment through vocational profiling and ongoing, tailored support to help them achieve their employment goals.
  • Employment Retention: Provide ongoing support to participants once they secure employment, assisting with job retention strategies.
  • Employer Engagement: Work proactively with external employers to open up and secure job opportunities for participants, with a focus on the hidden labour market.
  • Workplace Support: Offer advice and support to employers, including negotiating workplace adjustments and maintaining contact to ensure job retention.
  • Support Needs Assessment: Assist participants with employment-related support such as benefits advice, travel arrangements, and managing health at work.
  • Workshops & Training: Facilitate employment workshops and collaborate with other team members to support participants.
  • Agency Collaboration: Build relationships with external agencies (e.g., colleges, training providers) to help individuals achieve their employment goals.
  • Confidentiality & Professionalism: Maintain a professional relationship with clients and staff, respecting confidentiality and professional boundaries.

Other Responsibilities:

  • Identify and participate in appropriate training for personal and professional development.
  • Support in-house staff training and facilitate peer learning.
  • Contribute to the development of a locally responsive service, particularly supporting disadvantaged communities.
  • Promote and comply with all Client policies and procedures, including Health and Safety, Equality and Diversity, Safeguarding, and Data Protection.

Requirements:

  • Have a valid Enhanced DBS.
  • Experience working in employment services, ideally within a clinical or supported employment setting.
  • Strong case management skills with the ability to manage a caseload effectively.
  • Excellent communication and interpersonal skills.
  • Knowledge of the IPS model and experience in employer engagement.
  • Ability to work collaboratively with a range of stakeholders including clinical teams and external agencies.

About Us:

TDA Telecoms is a leading provider of employment services, committed to supporting individuals in achieving their employment goals.



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