Complex Care Case Manager

1 month ago


Manchester, United Kingdom Connect Executive Search Group Full time
Care Manager - Complex Cases

We are seeking a dedicated and motivated Care Manager to join our team in delivering high-quality care to our clients with complex needs. As a key member of our care team, you will be responsible for managing a caseload of complex clients and coordinating their care packages to ensure the best possible outcomes.

Key Responsibilities:

  • Act as a role model, fostering a supportive environment to empower staff in delivering quality care.
  • Uphold internal and external standards, adhering to CQC regulations, contractual requirements, NICE guidelines, company best practices, and Equal Opportunities.
  • Take joint ownership of a caseload of complex clients and manage their care package holistically, in collaboration with their appointed Nurse Case Manager.
  • Develop, review, and implement client care plans and risk assessments following CQC regulations and best practice guidance.
  • Coordinate and lead the transition and ongoing continuity of all allocated complex care packages, working with clients, professionals, and Nurse Case Managers.
  • Maintain high standards of documentation and record keeping in compliance with CQC, national legislation, and local standards.
  • Conduct regular auditing of records and daily evaluation notes, reporting trends and taking appropriate actions.
  • Inform the Service Manager of any issues that may impact the quality of care or the health and safety of clients and healthcare workers.

Employee Benefits:

  • 25 days of paid holiday
  • 8 days of paid Bank Holiday
  • Extra day off for your birthday
  • Opt-in to work-based pension
  • Full support and guidance to perform job responsibilities effectively
  • Opportunities for career progression and continuous professional development (CPD)
  • Full induction provided

£1500 quarterly bonus

For more information or to apply, please contact Chloe at Connect Care Recruitment.



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