Care Home Administrator

7 days ago


Guildford, Surrey, United Kingdom Barchester Healthcare Full time

About the Role

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Barchester Healthcare is a leading provider of high-quality care homes in the UK. As an experienced and dedicated Administrator, you will play a pivotal role within the home's management team, supporting the General Manager to ensure the efficient running of a high-quality care home.

Key Responsibilities

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As a Care Home Administrator - Customer Experience Manager, you will be responsible for promoting a warm and welcoming environment for residents, staff, and visitors. You will manage enquiries and showrounds, drive the occupancy and reputation of the care home, support resident and family feedback, assist with recruitment, payroll preparation, provide advice and guidance to employees, ensure secure storage of personal files, attend meetings, manage rotas, petty cash, and resident fund accounts.

Requirements

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To be successful in this role, you will need experience in a customer-facing role, previous involvement in HR administration and recruitment, a high level of attention to detail, and the ability to prioritize tasks effectively. You will also require proficiency in Microsoft Office applications and a CIPD qualification would be beneficial.

Benefits

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Barchester offers a rewarding package that includes a competitive salary, between £25000 - £35000 per year, depending on your experience, along with access to our generous refer-a-friend scheme, retail and leisure discounts, free medical specialists, confidential counselling and legal services, and much more.



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