Campsite Host

About the Role:

We are seeking a reliable and friendly Site Assistant to join our team at our campsites across the UK. As a Site Assistant, you will be responsible for ensuring that all campers have a fantastic experience during their stay with us.

Key Responsibilities:

• Welcome all customers to the site in a friendly and professional manner and show them to their pitch.
• Ensure the general upkeep of the site, undertaking minor repairs and grounds maintenance duties.
• Complete daily cleaning tasks of the site facilities, including toilet and shower blocks, reception, and service areas.
• Take bookings via phone and face-to-face using our booking system.
• Effectively manage the customer check-in and check-out process and update the system accordingly.
• Take responsibility for the emergency phone out of normal hours on a rota basis.
• Attend regular team updates and meetings.
• Attend Club arranged training courses both on-site and at Greenfields House (Coventry).
• Carry out regular site inspections/walk rounds and raise any health and safety concerns to the Site Manager.

Requirements:

• Experience of working in a busy customer environment or team.
• A good level of computer skills with the willingness to learn new systems.
• Excellent customer-facing, relationship-building, and interpersonal skills.
• Able to use handheld machinery following training to complete ground maintenance duties.
• Right to work in the UK.
• A full UK driving license.
• Must own a caravan, motorhome, campervan, or RV at the time of application.

Perks of the Job:

The Club provides a staff pitch for the duration of your contract, complete with an electric hook-up point free of charge, so you can live and work comfortably on site.

What We Offer:

• 28 days holiday (pro rata).
• A supportive and dedicated team.