Head of Employee Experience EMEA BPO
1 week ago
**TTEC: Delivering Humanity to Business**
We are on a mission to deliver exceptional experiences for our customers and employees alike. As the Head of Employee Experience in our EMEA BPO division, you will play a pivotal role in shaping the future of our Human Capital Team.
With a presence in the UK, South Africa, Egypt, Ireland, Poland, Greece, Bulgaria, and plans to expand into more African geos, we offer a unique opportunity to join a dynamic leadership team that is driving innovation and employee satisfaction. Our ideal candidate will come from a BPO or similar CX services organization and have experience leading HR teams across multiple geos in EMEA.
As a member of our TTEC team, you will be part of a purpose-driven organization that values human connection and community involvement. We strive to create a work environment that is inclusive, supportive, and empowering, where every team member can thrive and grow.
This is a remote-based opportunity in either the UK, South Africa, Greece, Bulgaria, Egypt, or Poland. Depending on location, the estimated annual salary for this position is approximately £60,000 - £80,000 or equivalent in local currency.
**Key Responsibilities:**
- Lead the development and implementation of HR strategies that drive employee engagement and retention
- Collaborate with cross-functional teams to design and deliver innovative solutions that support business objectives
- Maintain a deep understanding of industry trends and best practices in HR and CX
**What We Offer:**
- A competitive estimated annual salary of £60,000 - £80,000 or equivalent in local currency
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Ongoing training and development opportunities to enhance your skills and expertise
We are an equal opportunities employer and welcome applications from diverse candidates who share our passion for delivering exceptional experiences.
-
Head of Human Capital EMEA
1 week ago
London, Greater London, United Kingdom TTEC Full timeTransform Human Capital in EMEAWe're seeking a seasoned professional to drive human capital strategies across our EMEA region. As Head of Human Capital EMEA, you'll play a pivotal role in ensuring the effective execution of TTEC's human capital plans, driving performance, optimizing pay, reducing attrition, and overseeing employee career opportunities.About...
-
Senior Human Capital Strategist BPO
3 weeks ago
London, Greater London, United Kingdom TTEC Full time**Director of Human Capital - CX BPO Role**TTEC seeks a Director of Human Capital to lead our Human Capital Team in EMEA. This is a remote opportunity in the UK, South Africa, Greece, Bulgaria, Egypt, or Poland.As a member of our EMEA leadership team, you will drive innovative solutions to support employee satisfaction and position TTEC as an employer of...
-
HR Leadership Position in EMEA
4 weeks ago
London, Greater London, United Kingdom TTEC Full timeWe're looking for a talented HR professional to lead our Human Capital Team in EMEA. As Director of Human Capital, you will be responsible for driving innovative solutions to support employee satisfaction and positioning TTEC as an employer of choice.Our Human Capital Team brings significant value and contribution to our company. We reach for amazing by...
-
Global BPO Management Expert
1 month ago
London, Greater London, United Kingdom https:jobs-redefined.cositemap Full timeJob Summary:The TRECO Operations Team is seeking a seasoned Global Vendor Manager to oversee the effective management, evaluation, and optimization of regional Business Process Outsourcing (BPO) vendors.Key Responsibilities:Regularly assess vendor performance, ensuring they meet contractual obligations and service level agreements.Analyze performance...
-
Strategic BPO Supplier Manager
6 days ago
London, Greater London, United Kingdom 1st Executive Ltd Full timeSupplier Relationship Manager OpportunitySalary: £65,000 - £75,000 per annum + Car Allowance + Excellent BenefitsLocation: London (Agile / Flexible Working)We are seeking an experienced Supplier Relationship Manager to play a key role in managing a business-critical BPO supplier for our client, a leading Global Insurance organisation.Key...
-
Human Capital Leader EMEA
6 days ago
London, Greater London, United Kingdom TTEC Full timeTransform Human Capital in EMEAWe're looking for a seasoned Human Capital professional to lead our team in EMEA. As a Director of Human Capital, you'll be responsible for developing and executing the human capital strategy across multiple geos. You'll work closely with regional service delivery leadership to drive employee engagement, optimize margins, and...
-
Human Capital Director
1 month ago
London, Greater London, United Kingdom TTEC Full timeDirector of Human Capital – CX BPO - EMEA - RemoteWe're looking for a skilled Human Capital Director to join our EMEA team. As a key member of our leadership team, you will be responsible for driving performance, optimizing pay, reducing attrition, and overseeing employee career opportunities.About TTECWe help global brands provide a great experience to...
-
Strategic Financial Leader for EMEA Region
6 days ago
London, Greater London, United Kingdom Intrepid Experience Full timeAbout UsAt Intrepid Experience, we are dedicated to delivering exceptional travel experiences that inspire and educate. Our team is passionate about creating memorable journeys for our customers.We are seeking an experienced Strategic Financial Leader to join our EMEA Leadership Team. This role will be responsible for overseeing the region's financial...
-
EMEA Employee Relations Director
3 weeks ago
London, Greater London, United Kingdom Hays Human Resources Full timeGlobal leader in the pharmaceutical market with American headquarters, recognised for their expertise in clinical and medical affairs.With a global employee base exceeding 20,000, they hold a pivotal position across APAC, EMEA and the Americas.This role will spearhead all case management for EMEA, removing ER from local HR and reporting to the USA.As the ER...
-
Head of EMEA Distribution
19 hours ago
London, Greater London, United Kingdom Moonbug Entertainment Full timeMoonbug Entertainment seeks an experienced Senior Executive to fill the position of Head of VOD in EMEA. As a key member of our team, you will be responsible for developing and executing a commercial strategy to grow our EMEA distribution business.The ideal candidate will have a proven track record of driving revenue through creative deals, with a strong...
-
London, Greater London, United Kingdom Colliers International EMEA Full timeColliers International EMEA is a global leader in commercial real estate services, employing over 17,000 professionals operating across 68 countries with annual revenues of $3 billion.About Colliers International EMEAWe have an enterprising culture and significant insider ownership, which enables our professionals to provide a full range of services to real...
-
Head of Marketing EMEA
4 weeks ago
London, Greater London, United Kingdom OFX Full timeJob Title: Head of Marketing EMEAAbout the Job:OFX is a global provider of online international payment services. We solve the complexity of moving money and enable better decisions. As the Head of Marketing EMEA, you will be accountable for delivering business goals in EMEA via localized marketing strategy and execution. You will influence the evolution of...
-
Head of Customer Experience EMEA
6 days ago
London, Greater London, United Kingdom Cervin Full timeAbout the JobCervin is looking for a Head of Customer Experience EMEA to lead our customer success initiatives. As a key member of our team, you will be responsible for driving customer partnerships and growth through engagement, opportunities identification, and process improvement.Key Responsibilities:Develop and implement customer success strategies on...
-
Head of Marketing EMEA
4 weeks ago
London, Greater London, United Kingdom Janus Henderson Full timeMarketing Strategy DevelopmentAs the Head of Marketing EMEA, you will work closely with senior leaders to establish and execute a comprehensive marketing strategy for the region.The successful candidate will have a proven track record of developing and implementing successful marketing campaigns that drive business growth and meet or exceed sales...
-
EMEA Employee Relations Director
1 month ago
London, Greater London, United Kingdom Hays Human Resources Full timeGlobal leader in the pharmaceutical market with American headquarters, recognised for their expertise in clinical and medical affairs. With a global employee base exceeding 20,000, they hold a pivotal position across APAC, EMEA and the Americas.Key Responsibilities:Lead the EMEA ER team of c13 across 7 countriesPartner closely with the Global ER DirectorTake...
-
Head of EMEA Sales Development
6 days ago
London, Greater London, United Kingdom Page Executive Full timeJob Title:Head of EMEA Sales Development">About the Role:This exciting opportunity has arisen for a Head of EMEA Sales Development to join Page Executive. As a key member of our team, you will be responsible for driving sales strategy for the EMEA region and developing existing relationships with key clients.Responsibilities:Develop and implement sales...
-
Head of Employee Experience
6 days ago
London, Greater London, United Kingdom ASOS Full timeJoin ASOS, a leading global fashion retailer, as we seek an exceptional Head of Employee Experience to lead our Talent and Culture team. This pivotal role will play a key part in shaping the company's future success by developing and implementing strategies that drive employee engagement, retention, and growth.The ideal candidate will possess strong talent...
-
Global Supply Chain Coordinator
6 days ago
London, Greater London, United Kingdom Vita Coco EMEA Full timeVita Coco EMEA, a dynamic and ambitious business in the fast-growing coconut water market, is seeking a charismatic and results-driven Supply Chain Executive. This exciting role will play a vital part in coordinating our supply chain activities, ensuring efficiency while maintaining exceptional customer service levels.About Vita Coco EMEAWe're a passionate,...
-
Chief Compliance Officer
1 month ago
London, Greater London, United Kingdom Maserati of San Diego Full timeAbout the RoleWe are seeking a seasoned Compliance professional to lead our EMEA Compliance team. As Head of Compliance, EMEA, you will be responsible for developing and implementing effective compliance programs across all OKX entities in the region.Key ResponsibilitiesLead strategic direction, training, and advisory support for Compliance across all OKX...
-
Head of VOD EMEA
1 month ago
London, Greater London, United Kingdom Moonbug Entertainment Full timeAbout the RoleMoonbug Entertainment is seeking an experienced senior executive to fill the position of Head of VOD on a contract basis. The ideal candidate will have a strong understanding of the Kids Entertainment industry and an established UK/EMEA broadcaster network.The Head of VOD will be responsible for leading all multi-territory distribution...