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Virtual Contact Centre Consultant
1 month ago
Hays Travel is seeking an experienced Virtual Contact Centre Consultant to join its team in the UK. As a key member of our digital sales team, you will be responsible for consulting with customers, understanding their needs, and providing expert advice on travel-related matters.
The estimated annual salary for this role is £30,000 - £40,000, depending on experience, with opportunities for bonuses and commissions.
Key responsibilities include:
- Consulting with customers via phone, email, or online chat
- Providing expert advice on travel-related matters, including destination suggestions and itinerary planning
- Building long-term relationships with customers to increase loyalty and retention
To succeed in this role, you will need excellent communication skills, the ability to work independently, and a proven track record in sales. We value a culture of teamwork and support, and the successful candidate will be expected to contribute to this.
