Senior Operations Manager

2 weeks ago


Manchester, United Kingdom KnoWho Full time

KnoWho is a full-service creative agency known for delivering bold, innovative campaigns and solutions across various industries.

We are seeking an experienced Senior Studio/Traffic Director to oversee the resource management, traffic flow, and operational efficiency of our studio.

The ideal candidate will manage internal resources, coordinate freelancers, ensure project workflows are seamless, and prioritize team wellbeing.

This role requires a highly organised, proactive individual with a deep understanding of agency processes, from creative development to production.

Key Responsibilities:

  • Oversee day-to-day traffic and workflow management across all agency teams, ensuring smooth and efficient project delivery.
  • Allocate and prioritise work based on project deadlines, resource availability, and team capacity.
  • Implement and manage tools or software to track project progress, ensuring all teams are informed and deadlines are met.
  • Regularly communicate project status, roadblocks, and timeline adjustments to senior management and internal teams.

Resource & Freelance Management:

  • Manage internal resources, ensuring optimal allocation of staff to projects based on skill sets and availability.
  • Work closely with Ops Team and department heads to manage freelance talent pools, including sourcing, onboarding, and negotiating contracts with external freelancers.
  • Monitor workloads to avoid bottlenecks or overburdening teams, while making sure the right talent is utilised effectively on the right projects.
  • Forecast resource needs and recommend additional staffing support when necessary.

Studio Operations:

  • Maintain a positive, efficient studio environment that supports creativity and collaboration while ensuring deadlines are met.
  • Foster a people-first culture, making sure the studio staff is well taken care of in terms of workload balance, personal development, and general wellbeing.
  • Organise and manage any studio-related initiatives, such as team-building events, creative workshops, or wellness activities to keep morale high.

Collaboration & Communication:

  • Serve as the key point of contact between account, creative, production, and strategy teams to ensure cross-functional alignment.
  • Hold regular meetings with department leads to assess current projects, future resource needs, and studio capacity.
  • Communicate proactively with senior leadership on workflow challenges, resource constraints, and potential solutions.

Project & Deadline Management:

  • Ensure all work is delivered on time, on budget, and to the highest quality standards.
  • Anticipate and resolve production bottlenecks by proactively adjusting schedules and reallocating resources as necessary.
  • Track and report on studio performance metrics, such as on-time delivery rates, budget adherence, and team productivity.

Process Improvement:

  • Continuously review and optimise studio operations, traffic processes, and resource management tools to improve efficiency and productivity.
  • Implement best practices for project management and resource allocation to maximise creative output and minimise operational friction.

Estimated Salary: £50,000 - £60,000 per annum



  • Manchester, United Kingdom Archie's Operations Full time

    Area Chef Opportunity at Archie's OperationsWe are looking for a skilled Area Chef to join our dynamic team at Archie's Operations. As a key member, you will be responsible for leading kitchen operations, implementing food safety and health policies, and motivating staff to deliver high-quality menu items and exceptional service.Main Responsibilities:Develop...


  • Manchester, United Kingdom Motability Operations Full time

    Description Motability Operations is currently recruiting for a Stakeholder Engagement Manager to join our team in London.Reporting to the Head of Public Affairs and Stakeholder Engagement, the key purpose of this role is to support Motability Operations' development of relationships with Industry and Disability Groups.This is a crucial role in a relatively...


  • Manchester, United Kingdom Hays Senior Finance Full time

    This Firm is a globally recognised name in accounting and business advisory with a great reputation in the Private Client space across the North West. This team manages funds, businesses and trusts of individuals, families and entrepreneurs across the North, where you will oversee clients' tax affairs, using the firm's global reach of entrepreneurs and owner...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Job DetailsAbout the RoleHays Senior Finance is seeking a highly skilled Senior Financial Leader to join their team in Greater Manchester, England. As a Financial Controller, you will be responsible for developing financial processes to mitigate risks and maximise operational efficiency.Your Key ResponsibilitiesLeading on internal audit and financial...


  • Manchester, United Kingdom Access Talent Group Full time

    Role OverviewThe Access Talent Group is seeking a Senior Operations Manager to oversee geotechnical and geoenvironmental ground investigation projects in the North West and West Midlands. This strategic leadership role offers the opportunity to work with a dynamic team that prioritizes safety, client satisfaction, and environmental sustainability.This is a...


  • Manchester, United Kingdom Hays Senior Finance Full time

    About the RoleHays Senior Finance is seeking a highly skilled Financial Accountant to join their team on a permanent basis. The ideal candidate will have experience in financial reporting and be well-versed in accounting principles such as IFRS.Key ResponsibilitiesFacilitate and deliver financial activity for the business.Collaborate with multiple...


  • Manchester, United Kingdom N Brown Group Full time

    At N Brown Group, we're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is to become the most loved and trusted fashion retailer by championing inclusion. We're a forward-thinking digital retailer with a financial services proposition to be proud of.Job Summary:We're seeking an...


  • Manchester, United Kingdom Calibre Global Consulting Full time

    Job TitleSenior Care Operations ManagerCompany OverviewCalibre Global Consulting is a growing company that provides high-quality care services. We are looking for a Senior Care Operations Manager in Stockport, Greater Manchester.


  • Manchester, United Kingdom Hays Senior Finance Full time

    Your new role as Senior Financial Manager in a rapidly growing Financial Services Group will be to lead the finance team and manage all aspects of day-to-day finance, including Management Accounts, KPIs, and variance analysis.Main Responsibilities:Reporting to the Financial DirectorLeading a small team of staffPreparation of Management Accounts, KPIs, and...


  • Manchester, United Kingdom Levitate Recruitment - Accountancy and Insolvency Recruitment Specialists Full time

    Job Title: Senior Manager of Financial Operations We are seeking an experienced Senior Manager of Financial Operations to join our team at Levitate Recruitment. As a senior member of our staff, you will be responsible for managing financial operations and providing strategic direction to our team.Salary: £70,000 - £90,000 per annum, depending on...


  • Manchester, United Kingdom Oliver James Full time

    Senior Pensions Operations Manager PositionOliver James is looking for a skilled Senior Pensions Operations Manager to support our BPA operations team in the North West. The ideal candidate will have a deep understanding of DB pensions operations and be able to advise on how to improve customer experience. This includes developing and implementing customer...


  • Manchester, United Kingdom Oxygen Full time

    Job DescriptionWe are seeking a Senior Operations Manager to join our team at Oxygen. This is a 20 hour role that requires flexibility to support the business during peak trade, school holidays and events.The successful candidate will be responsible for opening and closing the park, adhering to safety protocols, managing daily operations and ensuring team...

  • Flexi General Manager

    3 weeks ago


    Manchester, United Kingdom In - Manager Recruitment Full time

    Flexi General Manager - Manchester Area At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.   Bringing it to the role:  Our Restaurant General Managers (RGM) bring a wealth of experience from...

  • Audit Senior

    7 days ago


    Manchester, United Kingdom Hays Senior Finance Full time

    Audit Senior Employer Location Greater Manchester, England, Manchester Salary - per annum + Up to £40,000 Closing date 31 Dec 2024 View more categoriesView less categories Sector Salary band , Contract type Hours Where will they be working You need to or to save a job.Job Details Your new firmThis is a perfect opportunity for a motivated and well...


  • Manchester, United Kingdom Hays Senior Finance Full time

    Transfer Pricing Manager/ Assistant Manager Employer Location Manchester, England, Greater Manchester Salary £45K-£55K DOE Closing date 13 Dec 2024 View more categoriesView less categories Sector Salary band , Contract type Hours Where will they be working You need to or to save a job. Job Details Your new firm We are partnering with a...


  • Manchester, United Kingdom Program Manager, EMEAAPAC Full time

    About Our Company:We are an equal opportunities employer and do not discriminate based on religion, race, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.The Role:You will be responsible for providing senior stakeholders with timely, detailed, and meaningful insights on...


  • Manchester, United Kingdom Michael Page Full time

    A highly skilled Senior Financial Operations Manager is required to lead and manage a team of accountants and auditors, ensuring high levels of financial control and strategic planning.Our client, Michael Page, is a well-established professional services firm offering a wide range of financial services to clients.$80,000 - $110,000 per year salaryThis role...


  • Manchester, United Kingdom Agincare Group Ltd Full time

    Job OverviewWe are recruiting a Senior Operations Manager for our Live-in Care team at Agincare Group Ltd, a leading social care organisation. As a key member of the Senior Leadership Team, you will provide leadership and senior operations support on behalf of the Managing Director for all clinical services, ensuring the delivery of high-quality care.

  • Senior Accountant

    2 weeks ago


    Manchester, United Kingdom Hays Senior Finance Full time

    Job OverviewAs a senior general practice accountant with Hays Senior Finance, you will be joining a team of experienced accountants in a leading independent chartered accountancy firm based in Manchester city centre.About the RoleThis is a perfect opportunity for you to further your practice career and develop your skills in all service lines, dealing with...


  • Manchester, United Kingdom Hamilton Barnes Associates Limited Full time

    Hamilton Barnes Associates Limited is seeking a highly skilled Senior Construction Operations Manager to lead our diverse construction team.About the RoleAs a key member of our leadership team, you will oversee multiple departments – Telecommunications, Gas, and Power – driving financial success and operational efficiency across these critical areas.You...