Facilities Coordinator
4 weeks ago
Job Title – Facilities Helpdesk Administrator - JD Gyms
Location – JD Gyms Wigan
Working hours – Monday to Friday, 9:00am to 5:00pm.
Role Responsibilities:
Financial/ Commercial -
- Coordinate purchase ordering for minor capital works, reactive maintenance, and planned maintenance.
- Reconcile invoices, resolve disputes, and record invoice information.
- Ensure orders are placed with correct suppliers to support Capex and Revenue processes.
- Coordinate supplier agreements as requested by line managers.
- Support the Property function to ensure efficiency of service and continuous improvement with 3rd Party contractors.
- Liaise with insurers regarding claims, including responding to correspondence and other information.
- Liaise with landlords regarding disputes, including responding to correspondence and other information.
- Coordinate purchase ordering for capital projects, invoice reconciliation, and recording.
- Coordinate supplier agreements as requested by line managers.
Strategic & Operational -
- Coordinate general enquiries into the Property department.
- Perform departmental administration, including database management, invoice procedures, meeting coordination, team movements, and record updates.
- Liaise with preferred contractors to assist in coordinating reactive and planned maintenance activities and minor capital works.
- Liaise with Clubs and internal departments to provide a professional and efficient service.
- Perform other administration duties as required, including holiday cover.
- Support the Head Office Manager with property duty requirements.
- Support Clubs with emergencies on a rota basis.
People & Development -
- Support the team as required.
- Assist the team in meeting reporting deadlines.
- Support the Property Functions and promote the highest standards throughout the company.
- Support the team as required.
- Assist the team in meeting reporting deadlines.
Customer & Culture -
- Drive a culture of continuous improvement in systems and processes.
- Challenge systems and processes that do not meet JD Standards.
- Respond to written correspondence and phone calls from Clubs and external parties.
Systems & Process -
- Utilize available systems to maximize team effectiveness.
- Coordinate departmental movements.
- Maintain all databases and logging systems.
- Develop and manage new reports as required.
- Produce regular summaries of claim status.
- Coordinate Club Risk Management and feedback.
What We're Looking For:
- Computer literacy, typing ability, and knowledge of Word, Excel, and Access Databases.
- Strong organizational and administrative skills.
- Ability to prioritize tasks.
- Excellent communication skills.
- Confident communication at all levels.
The Company:
The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors, and Gyms with over 60,000 colleagues across 3,400 stores in over 30 markets worldwide.
We are an equal opportunities employer who values diversity and inclusion. We recognize the importance of a workplace culture where everyone can thrive, regardless of background or identity.
To be part of this successful and growing company, you will have the desire to contribute to our strategic goals of being a people-first, digital leader, and customer-focused organization that provides operational excellence and identifies new areas of growth.
We offer our employees amazing benefits, including:
- Incremental holiday allowance.
- Staff discount on qualifying purchases across Group retail stores and online.
- Exclusive colleague bike discount scheme.
- Discounted gym membership.
- Personal development opportunities to learn and develop at work.
- Access to apprenticeships and accredited qualifications.
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