Customer Operations Manager

About the RoleWe are seeking a skilled Customer Experience Manager to join our team in Edinburgh on a full-time, permanent basis. As a key member of our contact centre operation, you will be responsible for delivering exceptional customer experiences through the effective management of our contact centre teams.Key Responsibilities:Develop and implement...

OverviewSix Payment Services is a leading innovator in the payments technology industry, shaping how the world pays and gets paid. Our solutions power the growth of millions of businesses worldwide.Salary and BenefitsWe offer a competitive salary, with an estimated £65,000 - £75,000 per annum, plus benefits including 30 days holiday, employee private...

Marks and Spencer is looking for a highly organized and detail-oriented Operations Clerk - Customer Service to join our Store Operations team. In this role, you will be responsible for supporting the smooth operation of our stores, including maintaining accurate records, managing stock levels, and providing excellent customer service.The estimated salary for...

About The RoleMotability Operations is seeking a highly skilled Data Analytics Director to lead and drive our data strategy and foster a culture of data excellence across the organization.The successful candidate will have the opportunity to shape and grow the data function both within Technology and across the organization, ensuring that the business has...

Job OverviewTesco Bank is seeking an experienced IT Operations Manager to lead our Insurance and Money Services team. As a key member of our IT department, you will be responsible for shaping the customer journey and driving business success.Salary and BenefitsWe offer a competitive salary up to £60,000 + annual bonus and benefits package, including private...

Company OverviewSteele Charles Limited is a self-funded business operating in Edinburgh, delivering exceptional consumer experiences across its high-end aparthotel and commercial property/ Real Estate portfolio. With ambitious growth targets, the company seeks to bring on board an experienced General Manager to lead its operations and drive customer...

Job OverviewWe are seeking a seasoned professional to lead our Complaints Operations team, driving excellence in service delivery and ensuring seamless customer experiences across multiple accounts and sites.About the RoleThis key position is responsible for managing the service delivery of Complaints Operations, meeting defined requirements while...

We are seeking a seasoned professional to join our team as a Customer Experience Duty Manager at London North Eastern Railway. In this role, you will be responsible for leading a large team of on-train crew members to provide an exceptional customer experience on our trains. With circa 50+ team members under your supervision, you will ensure that services...

Job Title: Customer Experience ManagerSalary: £50,000 - £60,000 per annum, depending on experienceAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Operations Representatives to deliver...

Marks and Spencer is seeking a skilled Customer Service Operations Assistant to join our team. As a valued member of our Store Operations team, you will play a vital role in delivering an exceptional shopping experience for our customers.The estimated salary for this position is around £18,000-£20,000 per annum, depending on your level of experience. In...

Job SummaryThe Caledonian Edinburgh is looking for an experienced Assistant Front Desk Manager to lead their Front Office Team. This role involves managing the day-to-day operations of the front office, ensuring that all guests receive exceptional customer service.Key Responsibilities:Operational Management: Supervise and support the Front Office Team to...

Role OverviewThe Store Operations Manager role is a full-time, permanent position at a Starbucks store in Edinburgh.This leadership position involves managing customer experience and employee performance to drive business growth and improve operations.Key ResponsibilitiesManage daily store operations, ensuring exceptional customer service, sales, and...

Our VisionAt Sainsbury's Supermarkets Ltd, we are committed to making a positive impact on our customers' lives through exceptional customer experiences and innovative business practices.We believe that our people are our greatest asset, and we invest heavily in their development and well-being.About the RoleThis is a fantastic opportunity to join our team...

About the RoleWe are seeking an experienced Store Operations Manager to join our team at Tesco. In this role, you will be responsible for overseeing store operations, ensuring a clean and well-stocked environment for customers, and leading a team of retail professionals.As a key member of our store leadership team, you will be expected to:Take ownership of...

Company OverviewSteele Charles Limited is a self-funded business operating in Edinburgh, offering high-end services to its customers. The company has ambitious growth targets and seeks to deliver exceptional customer experiences across its properties. Job SummaryWe are seeking an experienced General Manager to oversee the daily operations of our 7-unit apart...

Making a difference as a Senior Customer Services Co-ordinator at Miller Homes Limited in Edinburgh means providing an outstanding customer experience and contributing to the company's success.About the JobYou will supervise a small team, working closely with the Regional Customer Services Manager to ensure that every customer interaction is positive and...

About the Role:As a Depot Management Expert at Biffa Careers, you will be responsible for efficiently and effectively managing the day-to-day operations of the Depot. This role requires delivering first-class customer service while maintaining operational, safety, and service performance.This is an exciting opportunity to lead a team and manage resources to...

City of Edinburgh Council is seeking a highly skilled and experienced Ticketing Operations Manager to lead our ticketing services at Usher Hall. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring operational effectiveness, and meeting business objectives.The successful candidate will have a deep...

About the RoleGlasgow Life is seeking a highly skilled Senior Operations Manager to join our Sports Operations team. This full-time role offers a competitive salary of £35,000 - £45,000 per annum, depending on experience.As a Senior Operations Manager, you will be responsible for leading a team of staff and ensuring the safe and efficient operation of our...

Job Title: Store Operations ManagerWe are seeking a highly skilled and experienced individual to join our team as a Store Operations Manager. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our dry cleaning branch, ensuring that all services are delivered to the highest standards.The ideal candidate...