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Retail Sales Associate

2 months ago


Blackpool, United Kingdom EE Retail Full time

About the Role

We're looking for a talented and enthusiastic individual to join our team as a Retail Advisor at EE Retail. As a Retail Advisor, you will be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.

Key Responsibilities

  • Provide outstanding customer service, answering customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to achieve sales targets and drive business growth.
  • Develop and maintain a thorough knowledge of our products and services, ensuring that customers receive accurate and up-to-date information.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.
  • Participate in ongoing training and development to enhance skills and knowledge, ensuring that you remain up-to-date with the latest products and services.

What We Offer

  • A competitive hourly rate of £12.34 plus 20% on target commission.
  • Opportunities for career progression and professional development.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive team environment, promoting a culture of respect and empathy.
  • Access to exclusive discounts on EE and BT products, including mobile and broadband services.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A strong work ethic and ability to work collaboratively as part of a team.
  • A passion for delivering exceptional customer service and building lasting relationships.
  • A willingness to learn and develop new skills, with a commitment to ongoing training and development.