Customer Service Liaison

2 weeks ago


Barnet, United Kingdom Options For Recruitment Full time

Job Title: Customer Service Liaison

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About the Role:

We are seeking an experienced Customer Service Liaison to join our team in North London. As a key member of our sales and service team, you will be responsible for delivering exceptional customer support and ensuring seamless interactions with our clients.

Key Responsibilities:

  • Processing orders accurately and efficiently using supply chain software and other customer support tools.

  • Managing customer interactions across various channels, including phone, email, and in-person.

  • Maintaining accurate records of customer interactions and transactions.

  • Working collaboratively with colleagues to achieve sales targets and improve customer satisfaction.

Requirements:

To be successful in this role, you will need:

  • Excellent communication, problem-solving, and interpersonal abilities.

  • Experience of using supply chain software and other customer support tools.

  • Proficiency in Microsoft Excel.

  • A friendly, patient, and proactive approach to helping customers.

What We Offer:

We offer a competitive salary of £28,000 per annum, plus benefits, including:

  • Ongoing training and development opportunities.

  • A supportive and dynamic work environment.

  • The chance to work with a leading importer and distributor of quality products.

About Us:

We are a leading importer and distributor of quality products from around the world. Our company is based in London and has a strong reputation for delivering exceptional customer service.



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