Customer Service Representative

3 weeks ago


Telford, Telford and Wrekin, United Kingdom NEXT Full time
Job Overview:

As a Sales Team Member with NEXT, your primary focus will be to deliver exceptional customer service and maintain excellent stock operations. In return for supporting Company policies and procedures and having a great attitude to work, we will invest in your development from day one. Flexible working options are available.


About the Role:


To succeed as a Sales Team Member, you will:



  • Offer fast and friendly service at all times, helping customers find the perfect products
  • Share your passion and knowledge about our amazing products
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries
  • Take control of your own development

About You:



  • A great communicator who's always looking for ways to help
  • Friendly, calm, and efficient – even on your busiest days
  • Excited about the challenge of a varied and fast-paced job
  • Flexible, supportive, and always ready to go the extra mile

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.


This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.


Application Process:


As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and those that match the job criteria closest will be contacted to arrange an initial Interview.


In order to apply for this position, you must not have had an unsuccessful online assessment (as detailed above) in the last 6 months.


Best of luck.


#Customer #Sales #Retail #Store #Associate #Team #Member #Assistant #Support




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