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Retail Supervisor

1 month ago

Dorking, Surrey, United Kingdom Toolstation Full time

About the Role

As a Retail Supervisor at Toolstation, you will be the face of our brand, making a fantastic first impression and building long-lasting relationships with our customers. You will be responsible for supporting the Store Manager, motivating and engaging the team, and coaching them to grow sales and achieve targets.

Key Responsibilities

  • Supporting the Store Manager in their absence, motivating and engaging the team, and coaching them to grow sales and achieve targets.
  • Checking and unpacking deliveries, stocking shelves, cleaning the branch, and putting orders together.
  • Providing a great customer experience with a smile on your face and coaching the team to do the same.
  • Making sure our customers leave the branch with everything they need for the job.
  • Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What We're Looking For

  • Hard work and passion - you don't need retail experience, just a focus on delivering great service.
  • A love of teamwork - be happy to muck in and get your hands dirty.
  • A positive attitude - make sure that our customers have a great experience while in our branch.
  • Reliability - be there when we need you, be flexible, and fun to be around.
  • Yourself - bring your whole self to work and let your true personality shine through.

About Toolstation

We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies, and an integral part of Travis Perkins plc. We're always looking for ambitious people who want to grow with us.