Telecommunications Systems Engineer

2 days ago


London, Greater London, United Kingdom SER Limited Full time

At SER Limited, we're seeking a highly skilled Telecoms Engineer to join our team in Bristol and surrounding areas. This exciting role requires technical expertise, problem-solving skills, and excellent communication to ensure seamless integration and optimal performance of VoIP solutions.

Key Responsibilities:

  • Install, configure, and test VoIP hardware and software, including IP phones, servers, and gateways.
  • Integrate VoIP systems with existing telecommunication networks and IT infrastructure.
  • Create detailed documentation for system design, configurations, and project plans.
  • Troubleshoot and resolve issues related to VoIP systems, including call quality, connectivity, and configuration problems.
  • Conduct end-to-end testing to ensure VoIP solutions meet performance and quality standards.
  • Identify and mitigate potential risks during system integration and deployment.
  • Provide training to clients on the use and management of VoIP systems.
  • Offer ongoing support and technical assistance post-installation.
  • Maintain accurate records of installations, configurations, and client interactions.
  • Prepare technical reports and provide feedback to project managers and stakeholders.

Qualifications:

  • Bachelor's degree in Telecommunications, Information Technology, or a related field (or equivalent work experience).
  • Strong understanding of networking concepts, including LAN/WAN, QoS, VPNs, and firewalls.
  • Certification such as CCNA Collaboration, Avaya Certified Specialist, or equivalent is a plus.
  • Hands-on experience with tools for monitoring and troubleshooting VoIP systems.
  • Ability to work independently and manage multiple projects simultaneously.
  • Keen attention to detail and commitment to delivering high-quality solutions.

Benefits:

  • Car allowance: £5,000 per year
  • Holidays: 23 days + Bank Holidays
  • Overtime/On Call alternate weekends

The estimated salary for this role is around £45,000-£55,000 per annum, depending on experience and qualifications. If you're a motivated and experienced professional looking for a new challenge, please get in touch.



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