Current jobs related to Senior Customer Support Specialist - London, Greater London - Bring It On

  • Facilities Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Cogir Senior Living Canada Full time

    About UsCogir Senior Living Canada is a leading provider of senior living communities across the country. We offer a range of services and amenities designed to enhance the lives of our residents, including independent living, assisted living, and memory care. Job DescriptionWe are seeking a Facilities Support Specialist to join our team at Cogir Senior...

  • Customer Service Support Specialist

    2 days ago

    London, Greater London, United Kingdom The Graduate Recruitment Specialist Ltd. Web Full time

    We are seeking a skilled Customer Service Support Specialist to join our team at The Graduate Recruitment Specialist Ltd. Web. This is an excellent opportunity for a graduate to develop their customer service skills and gain experience in a fast-paced environment.As a Customer Service Support Specialist, you will be responsible for providing exceptional...

  • Senior Accountancy Specialist

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Senior Accountancy SpecialistWe are looking for an experienced Senior Accountancy Specialist to join our team at Hays Senior Finance. The ideal candidate will have a strong background in accountancy and experience working with SAP systems.About the Role:The Senior Accountancy Specialist will be responsible for providing expert advice on financial matters,...

  • Senior Customer Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Euro London Appointments Full time

    About the Role:">We are seeking a highly skilled Senior Customer Support Specialist to join our team as a Technical Account Manager. In this role, you will be responsible for providing exceptional customer support and driving customer success, while working closely with our sales team to identify opportunities to upsell and cross-sell our services.">Your Key...

  • Senior Vetting Specialist

    2 weeks ago

    London, Greater London, United Kingdom Carlisle Support Service Full time

    About the JobThis Senior Vetting Specialist role involves working closely with the Operations and Helpdesk team to ensure compliance with statutory and company procedures. The successful candidate will have a strong background in a compliance role and excellent customer service skills.Responsibilities:Aligning in-house and subcontractors for the delivery of...

  • Companionship and Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Home Instead Senior Care Full time

    **Job Description**We are seeking a highly motivated and caring individual to join our team as a Companionship and Support Specialist. As a key member of our care team, you will provide companionship and support to our clients in their own homes.About the RoleThis is a fantastic opportunity to work with a leading provider of non-medical care and...

  • Senior IT Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Select Appointments Full time

    Job Overview:The role of Senior IT Support Specialist involves providing high-quality technical support to customers. This position is ideal for individuals who are passionate about IT and have a strong understanding of hardware and software systems.Key Responsibilities:As a Senior IT Support Specialist, you will be responsible for handling all IT requests...

  • Corporate Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Law Support Limited Full time

    We are seeking a highly organized and detail-oriented Corporate Support Specialist to join our Corporate and Private Equity team in London.This is an exciting opportunity for someone who enjoys working in a dynamic environment and supporting senior colleagues. The ideal candidate will have excellent time management skills, be able to prioritize tasks...

  • Administrative Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Victim Support Full time

    About the RoleWe are seeking a highly skilled Administrative Support Specialist to join our team. As an integral part of our Senior Leadership Team, you will provide exceptional administrative support to our Chief Executive Officer (CEO).Your key responsibilities will include:Managing the CEO's diary and ensuring seamless coordination of meetings,...

  • Senior Financial Reporting Specialist

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Company OverviewHays Senior Finance is a leading global media business with headquarters in London. As a market leader for countless years, we bring exemplary content to the biggest brands globally. SalaryThe salary for this role is £90,000-£105,000 per annum, commensurate with experience and qualifications. Job DescriptionAs a Senior Financial Reporting...

  • Housing Senior Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom NEC Software Solutions Full time

    Housing Senior Support SpecialistWe are looking for a highly skilled Housing Senior Support Specialist to join our team at NEC Software Solutions.In this role, you will provide technical assistance and application support to customers, ensuring they receive the best possible service.You will work closely with our customers to understand their requirements...

  • Administrative Support Specialist

    2 days ago

    London, Greater London, United Kingdom Think Specialist Recruitment Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Reading. This is an exciting opportunity to work for an industry leading Tech company on a 6-month fixed term contract with the possibility of extending into a longer-term position.In this role, you will provide administrative support to...

  • Senior Commercial Law Specialist

    2 weeks ago

    London, Greater London, United Kingdom Obelisk Support Full time

    This luxury fashion retail platform, Obelisk Support, seeks a senior commercial law specialist with broad experience in handling commercial contracts. The role will support the company on an upcoming project.We estimate that the salary for this position is around £50-60 per hour, considering the job requirements and the location in London.The ideal...

  • Senior Domestic Abuse Specialist

    1 month ago

    London, Greater London, United Kingdom Victim Support Full time

    We are seeking a highly skilled Senior Domestic Abuse Specialist to join our team in London. This role involves working with victims of domestic abuse, providing a high-quality service and prioritizing their safety and well-being.The ideal candidate will have a strong understanding of domestic abuse, its impact on victims and their children, and the...

  • Customer Workflow Implementation Specialist

    2 weeks ago

    London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Job Description**Konversational is a boutique consultancy delivering cutting-edge ServiceNow solutions. We are looking for a skilled Principal Technical Consultant to lead our technical implementations.In this role, you will develop expertise in ServiceNow's Customer Service Management (CSM) products, certified ITSM and CSM Implementation Specialist...

  • Senior Legal Specialist for Commercial Contract Management

    2 weeks ago

    London, Greater London, United Kingdom Obelisk Support Full time

    Job Title: Senior Legal Specialist for Commercial Contract ManagementWe are seeking an experienced Senior Legal Specialist for Commercial Contract Management to join our team at Obelisk Support.About the Role:This is a full-time position that offers flexibility, allowing you to work remotely with the option to attend our London office. As a key member of our...

  • Senior Conflict Resolution Specialist

    2 weeks ago

    London, Greater London, United Kingdom Hays Senior Finance Full time

    Company Overview This leading law firm boasts a global presence with offices worldwide, employing over 1300 professionals, including more than 650 lawyers. They tackle complex legal issues across dispute resolution and real estate.The company has experienced a remarkable 50% increase in revenue over the past five years, offering an exciting opportunity for...

  • Senior Customer Experience Specialist

    4 weeks ago

    London, Greater London, United Kingdom Abbott Laboratories Limited Full time

    About UsLingo is a biosensing technology that empowers users to take control of their health. By tracking key biomarkers, Lingo enables individuals to make informed decisions about their well-being.Role OverviewWe are seeking an experienced Senior Customer Experience Specialist to join our team in London. As part of this role, you will be responsible for...

  • Customer Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Riverside Full time

    Job OverviewRiverside is a housing association with a difference, enhancing the everyday for all our customers. We're seeking a dedicated Customer Support Specialist to join our Homelessness and Prevention team in Camden.

  • Customer Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Talentsure Full time

    We are seeking a dedicated Customer Support Specialist to join our dynamic team. As a Customer Support Specialist, you will provide top-notch customer support across various channels, including phone, email, and chat.Main Responsibilities:Resolve customer inquiries and complaints related to our product range.Ensure customers receive the highest level of...

Senior Customer Support Specialist

1 month ago

London, Greater London, United Kingdom Bring It On Full time

Bring It On is revolutionizing the gaming industry with innovative skill games that captivate audiences worldwide.

We're seeking a seasoned professional to spearhead our customer support team, ensuring seamless player experiences and cultivating a culture of excellence.

As a Lead Player Support Specialist, you will:

• Deliver top-notch support to players via various communication channels, providing prompt and informative responses.

• Develop in-depth knowledge of our game features, events, and player activities to deliver expert advice and guidance.

• Troubleshoot player issues, collaborating closely with internal teams to resolve game-related problems efficiently.

• Maintain detailed documentation of player interactions and issues using our CRM system.

• Serve as the voice of our players, collecting feedback and communicating it to relevant departments for ongoing product improvement.

• Assist with onboarding new players, helping them navigate our game and its features.

• Analyze player behavior and trends using analytical tools, informing our interaction strategies to enhance the player experience.

• Collaborate with other teams to promote our game features and events, ensuring players are engaged and informed.

• Develop guidelines and procedures for future support team members, setting the standard for excellence.

• Oversee the hiring and training of a support team, ensuring they are equipped to deliver exceptional service.

Requirements:

• Minimum 4 years of experience in a customer support role, preferably in gaming or iGaming.

• 2 years in a management role (not necessarily support, not necessarily in games).

• Exceptional verbal and written communication skills in English.

• Proficiency with CRM tools and experience documenting interactions.

• Strong empathy and ability to listen attentively, providing tailored solutions.

• Excellent time management skills and flexibility to work varied hours.

• Experience working in remote settings and self-driven to work independently.

Perks:

• Competitive salary and benefits package.

• Stock options and opportunities for growth and development.

• Flexible work arrangements, including remote work options.

• Collaborative and dynamic work environment focused on results and player satisfaction.

We are an equal-opportunity employer, committed to diversity and inclusion in the gaming industry.

We value talented professionals who share our passion for innovation and customer satisfaction.